Case Coordinator, CARE - Part Time

About the role

The Office of Student Conduct is seeking a part-time Case Manager for C.A.R.E. The purpose of this class is to provide comprehensive case management support services to the CCBC CARE Team with a focus on individuals in need of intervention for students experiencing academic, personal, or medical difficulties.

Requirements

• Bachelor's degree in student affairs, student development, mental health related field, or other related degree required; Master's degree preferred.
• Two years experience providing support for students experiencing academic, personal, or medical difficulties or other crisis required.
• Experience in higher education and community college environment preferred.
• Working knowledge of mental health, student development, Behavioral Intervention Team (BIT) best practices, higher education law, FERPA, and electronic record-keeping systems such as Maxient preferred.
• A valid driver's license is required.

Responsibilities

• Chair and coordinate the CARE team at CCBC.
• Provide case management services to students who are eligible by the CARE team's recommendation.
• Coordinate action plans, referrals, and support, including follow-up appointments as necessary.
• Connect students with appropriate resources on- and off-campus.
• Communicate and collaborate with appropriate staff, resources, and the Team.
• Document case notes in electronic record-keeping system.
• Demonstrate excellent verbal, written, interpersonal, and clinical skills to interface effectively with a wide range of students.
• Maintain up-to-date case management records in Maxient for students referred to CARE.
• Serve as point of contact and trainer of the CARE team on best practices and new tools introduced.
• Interface with faculty, staff, and parents regarding students needing treatment plans, accommodations, or leaves.
• Create marketing, awareness, and educational campaigns promoting case management services.
• Develop and deliver presentations tailored to specific stakeholders.
• Coordinate with institutional offices, ensuring effective integration of messaging.
• Participate in assessment efforts related to case management effectiveness.
• Perform other duties as assigned.

Benefits

• Supplemental Retirement Annuities: 403(b) and 457(b) tax-sheltered annuities available to all CCBC employees (Adjunct Faculty, Part Time Associates, and Full Time employees). Payroll salary reduction authorization required; forms available on SharePoint Forms/Human Resources Forms. Roth 403(b) feature allows after-tax contributions with tax-free withdrawals at retirement, offered through TIAA-CREF and VOYA Financial Advisors, Inc. Employees may contribute both traditional pre-tax and Roth post-tax dollars simultaneously (combined limits apply). Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc.; salary reduction authorization form required.
• Parking: Free parking on all campuses; must obtain a parking permit from the Department of Public Safety.
• Sick and Safe Leave: Paid sick and safe leave for all part-time employees, including credit and non-credit adjunct faculty, part-time associates, and other part-time employees.