Case Coordinator

About the role

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans. The Case Coordinator is responsible for providing organizational assistance and programmatic support, including admissions procedures, direct participant care, and internal/external coordination of services.

Responsibilities

• Develops and assures that the program meets the participant’s needs, optimizing their potential to be integrated into the community.
• Ensures the provision of appropriate services to designated program participants.
• Assists designated program participants, as needed, to understand the overall goals and programs being implemented.
• Acts as a liaison for families, along with staff, and provides them with information and resources as requested.
• Organizes and chairs program participant conferences.
• Reviews designated program participant reports (evaluation, progress, and discharge) for consistency and coordination of goals.
• Ensures appropriate documentation and record keeping of designated program participants.
• Responsible for development, coordination, carry-through, and follow-up on discharge planning as directed.
• Assists in internal communication to team members relative to case-specific issues.
• Attends required meetings, including clinical team meetings and regularly scheduled supervision meetings.
• Reviews monthly bills for designated program participants after receipt from accounting staff and identifies any discrepancies to accounting staff.
• Coordinates utilization with the Case Manager relative to program participant’s incentive account.
• Performs other related duties and activities as required.

Education and Experience

• Bachelor's Degree in Social Service, Nursing, Psychology, or related field required.
• Two years of direct or indirect support services to the disabled population in a medical and/or rehabilitation setting.

Other Requirements

• Travel as needed.

Physical Requirements

• Light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.