Case Coordinator

Summary

A Summary Case Coordinator is responsible for case management and coordination of care for clients/families in residential treatment. Key responsibilities include:

• Case management and coordination of care
• Communication and coordination with referral sources and outside providers
• Development and implementation of aftercare plans
• Supporting clients in engagement with treatment programs
• Participation in treatment team collaboration
• Documentation of client and provider contacts
• Support for Enhanced Outpatient Sessions (EOS)

Essential Duties and Responsibilities

Key duties and responsibilities include:

• Coordination of client engagement through appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
• Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and throughout treatment.
• Provides case coordination services for clients through coordinating transportation needs.
• Assists in the development of aftercare plans, providing referral and aftercare provider contact, addressing outside provider needs.
• Assists with groups to support clinical services provided, and supports clients on a weekly basis to support engagement in the program.
• Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and treatment team.
• Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines.
• Collaboration with client navigation team for client aftercare needs.
• Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and Client Navigation team.
• Participates in mandatory corporate training, program training, and professional development.

Education, Experience

• High School Diploma or equivalent required.
• One year in a drug and alcohol or mental health setting preferred.
• Driver’s License preferred.
• CPR/BLS preferred.

Total Rewards

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

To learn more about Pyramid Healthcare, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce and is an Equal Opportunity Employer.