Case Coordinator

About the role

Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. Our companies—Oasis Financial, MoveDocs, and Probate Advance—are leaders in consumer legal funding, personal injury solutions, and inheritance funding, respectively. We serve over 40,000 attorneys and 7,000 healthcare providers nationwide, improving outcomes for plaintiffs, accelerating settlements for attorneys, and ensuring timely payment for providers.

A Case Coordinator evaluates prospective cases and makes funding-related decisions based on their merits. This role also involves articulating the Libra process and mission, and fostering relationships across the legal and medical communities. This position is based in our Las Vegas, NV office.

Responsibilities

• Manage an active caseload of 100-150 cases
• Grow relationships with attorney firms and medical providers
• Communicate effectively with attorneys, clients, and medical providers to ensure the best care and service
• Manage medical treatment for accident victims, including scheduling and coordinating appointments, analyzing medical records, and arranging transportation
• Assess and make funding decisions up to $10,000
• Maintain workflow through prioritization of daily and weekly tasks
• Collaborate with internal stakeholders to meet service levels and revenue goals
• Occasionally assist with training new team members

Requirements

• High School diploma or GED required
• 1-3 years of personal injury industry or legal experience preferred
• Bilingual in Spanish preferred
• Exemplary customer service and time management skills
• Highly organized with the ability to prioritize effectively
• Thrives in a team environment
• Knowledge of medical terminology and the life cycle of a case
• Ability to assess overall case metrics, build and maintain relationships with law firms, and make timely decisions independently and with supervision
• Must be able to work in-office in Las Vegas, NV

Benefits

• Competitive compensation
• Choice of multiple medical plans
• Dental and vision insurance
• Life insurance
• 401(k) with generous company match
• Flexible spending accounts for medical and dependent expenses
• Paid time off to recharge