Case Coordinator

Position Summary

Collaborate with Veterans and other team members to identify and secure affordable housing. Provide direct services to a wide range of Veterans and their families that are homeless or at imminent risk. Individual Veterans may have mental health diagnoses, physical disabilities, substance abuse challenges and other factors that may arise.

Responsibilities

• Comply with all safety standards and practices.
• Transport Veterans to appointments, housing searches, or other necessary locations, ensuring safety and timeliness during travel.
• Maintain case notes in an accurate and detailed manner.
• Maintain positive and professional communications and relationships with Veterans/individuals, household members, and collateral contacts.
• Manage all paperwork and meet all coinciding deadlines.
• Complete all training within required deadlines.
• Develop Housing Stability Plans (HSP) and action steps to achieve and maintain permanent housing for Veterans.
• Provide ongoing referrals and resources to Veterans throughout their time in the program and document on Referral Log and case notes.

Requirements

• 18 years of age or older.
• Successful completion of pre-employment drug screen and background check.
• Ability to travel within and throughout the counties in which services are provided.
• Ability to travel in and throughout the state on a quarterly basis to attend meetings, trainings, etc.
• Insured, registered vehicle in safe working condition, and proof of current driver's license.
• Physical evaluations may be required dependent upon specific assigned duties or compliance requirements and may include a TB test and/or a lift and transfer test.
• Bachelor's degree or two years of equivalent experience and/or educational equivalent in working with veterans and/or with individuals who have experienced homelessness and/or are at imminent risk of homelessness.
• Must successfully complete Adjoin's training programs as assigned.
• Certification in an approved First-Aid and CPR class; or successfully complete an approved First-Aid and CPR class within 45 days of the date of hire.