Case Aide- CYF

Description/Summary

The full-time Case Aide provides, upon request and under the direction of the Supervisor and Case Workers, direct services to children and families involved with the CYF Unit. Duties include but are not limited to supervised visitation, transportation, home visits, parent education and support, school liaison work, providing support to CYF caseworkers, and other tasks as directed by the CYF supervisor. This position also requires accurate record keeping and case documentation, filing and other errands and paperwork as assigned by CYF supervisor or caseworkers.

Essential Duties And Responsibilities

• Provide supervised visits and oversight.
• Provide direct services to clients at the request and direction of the supervisor and care managers, including phone calls, face-to-face observation, gathering signatures from client/family, making collateral calls and making referrals.
• Cook up and/or provide transportation to clients if other transportation is not available.
• Provide parent education as assigned and appropriate.
• Act as liaison between agency and school systems.
• Perform home visits as assigned.
• Provide observation, listening and communication skills to assess and provide for continuity of care.
• Aid and support Supervisor and Case Workers as assigned.
• Perform miscellaneous duties as time permits.

Qualifications

• Associate’s degree in Human Services or closely related field.
• One year of related direct service experience working with children and families.
• Current WI driver’s license and unlimited access to reliable, insured transportation.