CASE AIDE-ADULT PROTECTION

About the role

The Case Aide performs a variety of tasks related to the rendering of appropriate paraprofessional social services and related work as assigned. Work is performed under the day-to-day direction of social workers and oversight of a social service supervisor.

Responsibilities

• Complete documentation and other activities in follow-up to Adult Protection Services (APS) screenings.
• Manage SSIS records related to all APS Intake and Maltreatment workgroups.
• Work closely with APS Social Workers to assist with coordinating supportive services for Vulnerable Adults.
• Assist with documentation as requested by APS Social Workers.
• Manage, in consultation with APS Social Workers, the scheduling, reminders and agendas for McLeod County Adult Protection Team (MCAP) meetings.
• Assist in managing other work related to the APS and Assessor teams.
• Complete training as required and/or other job-related training opportunities.
• Perform other duties as required.

Knowledge, Skills, Abilities

• Knowledge of interviewing techniques and skills in conducting interviews/intake.
• Knowledge of human behavior and ability to relate to individuals in an appropriate manner.
• Knowledge of agency programs, operations, policies, and procedures.
• Knowledge of available community resources.
• Knowledge of basic mathematics.
• Ability to organize and prioritize.
• Ability to process detailed information accurately and rapidly.
• Ability to use sound judgment in decision-making, use functional reasoning/apply rational judgment.
• Ability to establish and maintain effective working relationships and work successfully in a team.
• Ability to establish and maintain accurate and systematic records.
• Ability to communicate effectively and maintain good public relations.

Minimum Qualifications

• Three (3) years of successful clerical experience and/or experience working with the public, or
• Two (2) years of successful clerical experience in a social service/human services agency, or
• Two (2) years of experience as a community service aide or similar experience in a private non-profit agency or other public agency, or
• Two (2) years of study at an accredited two (2) or four (4) year college/university or similar institution, with emphasis in the behavioral sciences (at least 23 quarter credits or 16 semester credits).

Required Certifications/Licenses

• Valid Minnesota driver’s license with proof of insurance.

Work Relationships

Regular interaction with County staff.

Work Conditions

• Work is performed primarily in a standard office environment.
• Work may involve contacts with emotionally disturbed or hostile individuals.

Physical Requirements

• Desk work involving use of a computer, telephone, and other standard office equipment.
• Ability to read screens and communicate effectively with County staff.
• Office work may include reaching for documents, grasping documents, standing, walking, and repetitive motions.
• Lift and carry files and material weighing up to 25 pounds.

Equipment Required to Perform This Job

• Computers
• Telephones
• Mobile devices
• Standard office equipment

Background Check

All positions at McLeod County are subject to a background check, which may include criminal history, credit, driver’s license, pre-employment physical assessment, pre-employment drug and alcohol screening, and psychological testing.

Pay

The 2026 salary range for this position is $20.66 to $30.99 per hour depending on experience. Relevant previous experience will be taken into consideration. Our organization values pay equity, and hiring at the maximum of the range is not typical.

Benefits

• Medical, dental, and life insurance
• Paid holidays, sick leave, and vacation

Schedule

Regular work hours are Monday through Friday, 8:00 AM to 4:30 PM.