Carryout Manager
Buddy's Pizza · Canton, MI · 5 mo ago
On-siteManagementFull-time
Key Responsibilities
- Manage, coach, and mentor the carry-out team
- Aid in the recruitment, onboarding, and orientation of new carry-out staff members
- Schedule and manage shifts to ensure staffing levels during peak and non-peak hours
- Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness
- Streamline processes to improve order accuracy, speed of service, and guest satisfaction
- Maintain a safe and sanitary work environment
- Maintain a high level of customer satisfaction
- Ensure a welcoming and friendly atmosphere
- Monitor and improve the carry-out experience
- Track key performance indicators (KPIs)
- Collaborate closely with the General Manager to create and adjust budgets
- Implement cost-saving initiatives
- Ensure effective use of POS systems, online ordering platforms, and delivery management tools
- Keep up to date with industry technology trends
Skills Required
- Minimum of 3 years’ experience in supervisory or management role in the restaurant industry
- Strong leadership skills
- Exceptional communication and people skills
- Proficient in financial management