Carrier Sales Representative - Greenwood, IN

Stable and growing organization with a professional, positive, and people-centered work environment.

Pay

Competitive weekly pay.

Benefits

• Health, Dental, Vision insurance
• AD&D coverage
• 401(k) retirement plan
• 8 paid holidays
• Paid vacation and personal days

Responsibilities

• Develop and maintain a profitable customer base
• Identify, source, qualify, and engage service providers for all Truckload Brokerage solutions
• Negotiate rates and secure contracts with service providers; continually evaluate and monitor service performance
• Provide truckload rate quotes to customers, negotiate pricing, and work directly with customers on quotes
• Monitor email and electronic load boards
• Receive and process shipments according to customer needs, including shipment entry, tracking, and follow-up
• Manage daily load activities through discussions with customers and carriers to ensure excellent customer service
• Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations and increase business
• Generate business through cold calls, qualified leads from existing customers, and Kelley account representatives
• Develop, maintain, and grow customer relationships to create a diverse book of business
• Source, qualify, and set up new carriers from start to finish, providing timely distribution of information to teams by uploading into the TMS
• Secure contractual agreements with new service providers prior to load execution
• Accountable for service provider’s performance and pricing accuracy
• Research provider performance problems and provide feedback that facilitates resolution
• Assist Accounts Receivable department with any delinquent accounts
• Verify and establish customer’s credit

Requirements

• 2-3 years of brokerage/logistics experience
• Experience with 3PL (preferred)
• Strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry
• Strong oral and written communication skills
• Ability to work in a fast-paced environment and prioritize tasks
• Self-motivated with the ability to work effectively in a team environment
• Strong customer service skills