Carrier Sales Representative (Flatbed / Heavy Haul / OD)

Key Responsibilities

• Build and maintain a network of qualified flatbed, heavy haul, and over-dimensional carriers
• Source capacity for specialized freight including step deck, RGN, double drop, multi-axle, and other non-standard equipment
• Vet carriers to ensure compliance with safety, insurance, and regulatory requirements
• Coordinate and execute flatbed, heavy haul, and OD shipments from booking through delivery
• Understand and manage key components of specialized freight including: Permits and routing requirements, Escort/escort vehicle coordination, Load securement standards, Appointment scheduling and delivery constraints
• Ensure all shipment details are accurate and communicated clearly to carriers and internal teams
• Provide pricing directly to customers as well as work with the Account Management & Sales Team to quote new and existing customer business
• Negotiate competitive carrier rates while maintaining margin expectations
• Understand market conditions specific to specialized capacity and equipment availability
• Balance urgency, complexity, and cost to deliver profitable and service-driven outcomes
• Monitor shipment status from pickup through delivery, ensuring on-time execution and full visibility
• Proactively communicate updates, delays, or potential service issues to internal teams and customers
• Act quickly to resolve issues, recover loads, or adjust plans when necessary
• Work closely with Sales and Account Management teams to support customer needs and win new freight opportunities
• Communicate effectively with carriers, drivers, and internal teams to ensure alignment on expectations
• Provide insight and recommendations on specialized freight solutions and capacity strategy
• Ensure accurate and timely entry of load details, carrier information, and shipment updates in TMS
• Maintain organized and detailed records for all specialized shipments

Requirements

• 2–5+ years of experience in carrier sales or brokerage operations, with a strong focus on flatbed or specialized freight preferred
• Strong negotiation skills and understanding of pricing specifically for open deck freight
• Proven experience working with flatbed, heavy haul, or over-dimensional shipments
• Strong understanding of equipment types (step deck, RGN, double drop, etc.) and their applications
• Knowledge of permits, routing, and compliance requirements for OD freight is a major plus
• Excellent communication and relationship-building abilities
• High level of organization and attention to detail
• Ability to thrive in a fast-paced, high-pressure environment