Jobs · Administrative · Texas

Carrier Sales Representative, Cloud Freight Operations, Road US | Day Shift

DSV - Global Transport and Logistics · Lancaster, TX · 1 mo ago
Administrative$65k–$75k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. First part: "DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing..." That's company description. Could be "About the role"? Actually "About the role" is typical heading for role summary. The posting includes a Summary paragraph after title: "Ready to put your carrier relationships..." That's summary. So we can put that under

About the role

with

containing that summary. Then Duties & Responsibilities: a long list of duties. Use

  • for each duty. The duties are sentences separated by periods. We need to split into list items. We'll need to extract each duty sentence. Let's list duties from the text: "Source, negotiate with, and secure qualified transportation carriers and drivers to cover available freight in a cost-effective and service-focused manner." "Dispatch assigned shipments and communicate complete and accurate load information, including pickup and delivery requirements, appointment times, routing instructions, customer-specific requirements, and applicable handling or security requirements." "Confirm carrier and driver readiness prior to dispatch, including equipment availability, pickup expectations, required documentation, and other shipment-specific requirements." "Maintain direct and regular communication with carriers and drivers throughout the shipment lifecycle from dispatch through final delivery." "Monitor dispatched loads to confirm timely arrival for pickup, successful loading, in-transit progress, delivery status, and completion of required shipment milestones." "Track and trace active shipments and maintain accurate, real-time shipment status information within the Transportation Management System (TMS) and other required systems." "Proactively contact carriers and drivers to obtain shipment updates rather than relying solely on automated tracking or status notifications." "Identify potential delays, missed appointments, route deviations, communication gaps, service failures, or other shipment exceptions and take appropriate action to support successful delivery." "Coordinate with carriers, drivers, Operational Account Managers, and other internal teams to resolve shipment issues, adjust plans, and communicate changes as they occur." "Escalate significant service, security, capacity, or operational concerns in accordance with established procedures." "Ensure carriers and drivers understand and comply with applicable DSV, customer, operational, and shipment-specific requirements for HRHV freight." "Collect, review, and maintain required carrier and shipment documentation to support shipment completion, billing, and operational requirements." "Verify shipment completion and required documentation before closing loads within the TMS." "Develop and maintain strong carrier and driver relationships to improve capacity availability, communication, service reliability, and overall performance." "Negotiate carrier rates based on lane requirements, market conditions, capacity availability, service expectations, and established pricing guidelines." "Partner closely with Operational Account Managers to understand shipment requirements, customer expectations, pricing parameters, and service needs." "Provide carrier pricing, capacity information, and market intelligence to Operational Account Managers to support customer pricing and transportation decisions." "Identify transportation solutions that balance service, security, capacity, and cost while supporting customer and business requirements." "Generate new carrier leads and identify opportunities to expand DSV's available carrier network and capacity." "Support the onboarding and development of qualified carrier partners in accordance with established DSV processes and requirements." "Monitor transportation market conditions, capacity availability, rate trends, seasonal fluctuations, and other factors affecting carrier pricing and service." "Maintain accurate carrier, driver, pricing, shipment, dispatch, and operational information within the TMS and other required systems." "Build and maintain effective working relationships across departments, business units, carriers, drivers, vendors, and other external business partners." "Maintain confidentiality and appropriately handle sensitive customer, shipment, carrier, driver, pricing, and business information." "Perform other duties, responsibilities, and project work as assigned by management." That's duties. Now Qualifications & Experience: list. "High school diploma or equivalent required." "Associate's or bachelor's degree in Business Administration, Logistics, Supply Chain Management, Transportation, or a related field preferred." "Minimum of 1 year of experience in logistics, transportation, freight brokerage, dispatch, carrier sales, or a related field required; 3 or more years preferred." "Experience with freight dispatch, load coordination, carrier sales, or brokerage operations preferred." "Experience with high-value, high-risk, time-sensitive, or other specialized freight preferred." "Experience with carrier sourcing, rate negotiation, shipment tracking, and transportation execution preferred." "Experience working with Transportation Management Systems (TMS) required." "Knowledge of transportation operations, dispatch processes, carrier requirements, and industry practices." We can put under

    Qualifications & Experience

    with
    • . Skills & Competencies: list. "Strong dispatch, load coordination, and shipment management skills." "Strong carrier and driver relationship management skills." "Strong negotiation, persuasion, and influencing abilities." "Strong understanding of freight brokerage, carrier capacity, and transportation operations." "Excellent verbal, written, and interpersonal communication skills." "Professional and confident phone presence with the ability to communicate effectively with carriers and drivers throughout the workday." "Ability to simultaneously manage multiple active shipments, carrier communications, and changing operational priorities." "Strong problem-solving skills and ability to respond quickly and effectively to time-sensitive shipment issues and exceptions." "Ability to make sound decisions and exercise good judgment in a fast-paced operational environment." "Strong analytical and mathematical aptitude for transportation pricing, rate negotiation, margin analysis, and market evaluation." "Strong proficiency in Microsoft Excel and working knowledge of Microsoft Word, PowerPoint, Teams, Outlook, and other standard business applications." "Ability to effectively use Transportation Management Systems, shipment tracking platforms, and other transportation technology." "Strong organizational and prioritization skills with a high level of attention to detail and accuracy." "Strong sense of urgency, accountability, and follow-through." "Ability to work effectively under pressure and adapt quickly to changing capacity, shipment, customer, and operational needs." "Ability to work independently while collaborating effectively with Operational Account Managers and other internal teams." "Positive, motivated, and team-oriented approach." "Bilingual English/Spanish skills preferred." We can put under

      Skills & Competencies

      . Physical Demands and Work Environment: Could be considered as part of "Requirements"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Responsibilities (duties), Qualifications & Experience (maybe under Qualifications), Skills (Skills & Competencies). We might also include a Requirements section for physical demands and work environment? The posting includes Physical Demands and Work Environment sections. Those could go under a "Requirements" heading (maybe as subpoints). However the instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include a Requirements section if there is real specific content. The posting includes Physical Demands and Work Environment details. Those are specific. So we can create a

      Requirements

      and include those details as

      or

        . Probably better as

        paragraphs. Benefits: The posting mentions: "Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws." That's not specific benefits; it's generic. The instruction says: never create Benefits section unless posting actually states them. It does mention benefits exist but not list them. It says "Information regarding DSV’s benefits offerings ... is available through the DSV Benefits Showcase." That's not a specific benefit. Likely we should not create a Benefits section because no concrete benefits listed. So omit Benefits. Pay: The posting includes: "For this position, the expected base pay range is $65,000.00 – $75,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy." That's specific pay range. So we should include a Pay section with that info. Schedule: The posting does not mention schedule specifics (like shift, hours). It says Time Type: Full Time earlier. That's schedule? It says Time Type: Full Time. That could be considered schedule info. The instruction: never create Schedule section unless posting actually states them. It does state Time Type: Full Time. That's schedule. So we can include a Schedule section with "Full Time". However we should avoid filler like "not specified". It's specified. So include. We also need to include location? The posting includes Location: Lancaster, TX Division: Road US. That's metadata. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we could include location in a short

        maybe under About the role or separate? Probably we can include a short

        after the About the role paragraph: "

        Location: Lancaster, TX | Division: Road US

        " but that's minor metadata. It's okay to fold into a short

        . We'll not make a heading for it. We must not repeat job title as heading. So we won't. We must output only HTML fragment, no /, no markdown. Thus final HTML:

        About the role

        Ready to put your carrier relationships, negotiation skills, and operational instincts to work in a fast-moving freight environment? DSV is looking for a Carrier Sales Representative, Cloud Freight Operations to source and secure carrier capacity and actively manage the movement of high-risk, high-value (HRHV) freight supporting cloud computing customers. This role is a great fit for someone who enjoys the pace of freight brokerage, knows how to build strong carrier relationships, and wants to stay involved from the moment a load is covered through final delivery. You’ll work directly with carriers and drivers to source capacity, negotiate rates, dispatch freight, track active shipments, and respond to issues as they happen, while partnering closely with Operational Account Managers and internal teams to keep freight moving safely, efficiently, and in accordance with customer-specific service and security requirements. And this role is about more than finding a truck. You’ll build and develop a reliable carrier network, monitor market conditions and capacity trends, provide real-time pricing and market intelligence, and find transportation solutions that balance service, security, capacity, and cost. If you thrive in a fast-paced brokerage environment, enjoy negotiating and building relationships, and like the challenge of keeping time-sensitive freight moving from pickup through final delivery, this is an opportunity to grow your career with the world’s largest freight forwarding and logistics company. Start Here. Go Anywhere.

        Location: Lancaster, TX | Division: Road US

        Responsibilities

        • Source, negotiate with, and secure qualified transportation carriers and drivers to cover available freight in a cost-effective and service-focused manner.
        • Dispatch assigned shipments and communicate complete and accurate load information, including pickup and delivery requirements, appointment times, routing instructions, customer-specific requirements, and applicable handling or security requirements.
        • Confirm carrier and driver readiness prior to dispatch, including equipment availability, pickup expectations, required documentation, and other shipment-specific requirements.
        • Maintain direct and regular communication with carriers and drivers throughout the shipment lifecycle from dispatch through final delivery.
        • Monitor dispatched loads to confirm timely arrival for pickup, successful loading, in-transit progress, delivery status, and completion of required shipment milestones.
        • Track and trace active shipments and maintain accurate, real-time shipment status information within the Transportation Management System (TMS) and other required systems.
        • Proactively contact carriers and drivers to obtain shipment updates rather than relying solely on automated tracking or status notifications.
        • Identify potential delays, missed appointments, route deviations, communication gaps,

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