Carrier Sales Representative
Allen Lund Company · Des Moines, IA · 2 wk ago
On-siteSupply ChainFull-time
About the role
The role of Carrier Sales Representative at Allen Lund Company involves prospecting, contracting, securing, and establishing relationships with carriers to move truckload and LTL volumes of dry, refrigerated, and flatbed cargo. This position requires a great deal of independent thought, organization, analytic skills, and strong communication.
Responsibilities
- Develop and increase profitable volume with existing and newly acquired carriers through strong relationships and understanding of carriers' business.
- Qualify carriers better and gain knowledge of lanes serviced by contacting and building strong relationships with carriers.
- Increase capacity for specific projects and lanes, and boost the overall capacity for the office and company.
- Deliver exceptional customer service in every interaction.
- Daily management and coordination in the office, including building loads, setting up carriers, updating/checking calls, and scheduling pick-up and delivery appointments.
- Update customer systems and customers with critical information.
- Uphold the set processes, procedures, and protocols established to qualify and match the correct carrier for a shipment based on the service required.
Requirements
- Self-motivated, enthusiastic team player who excels in a fast-paced environment.
- Excellent and effective communication skills.
- Strong customer service orientation and excellent work ethic.
- Ability to quickly process information and make decisions.
- Excellent time-management skills with the ability to multitask.
- Highly organized and detail-oriented.
- Ability to work well under pressure in a fast-paced environment.
Qualifications
- High school diploma or equivalent.
- Experience in sales or customer service preferred.
- Knowledge of transportation industry and logistics.
Skills
- Self-motivation and enthusiasm.
- Effective communication skills.
- Customer service orientation.
- Quick decision-making ability.
- Time management and multitasking skills.
- Attention to detail.
- Ability to handle pressure.
Benefits
- Competitive compensation.
- Unparalleled benefits and wellness programs.
- 401(k) with a generous match.
- Employee recognition program.
- Ownership of company shares.
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate the needs of the role and the candidate.