Carrier Sales Representative

About Us

Founded in 1976 with $1,000, Allen Lund Company started as a transportation brokerage in Los Angeles. Today, we operate 42 offices nationwide and continue to grow. Our culture fosters personal and professional growth, with a diverse workforce dedicated to outstanding customer service. Half of our employees have been with us for over 10 years, reflecting our commitment to hiring, developing, and retaining top talent in an open and innovative environment.

Why You'll Love Working Here

• Inclusive company culture that nurtures personal and professional growth
• Top-notch training and development, including transfer opportunities across 41 offices and ALC system training
• Competitive compensation and unparalleled benefits & wellness programs
• 401k with a generous company match
• Employee ownership and recognition programs
• Long-term team stability—half of our employees have over 10 years of tenure

Responsibilities

• Assist and support the office in upholding standards, policies, and procedures with independent thought, organization, and strong communication
• Develop and increase profitable volume with existing and newly acquired carriers
• Build and maintain strong carrier relationships to understand their business, qualify them effectively, and gain knowledge of lanes serviced
• Contact carriers to increase capacity for specific projects, lanes, and overall office/company capacity
• Deliver exceptional customer service in every interaction
• Manage daily branch operations, including building loads, setting up carriers, updating/checking calls, and scheduling pick-up and delivery appointments
• Update customer systems and communicate critical information to customers
• Uphold established processes, procedures, and protocols to qualify and match carriers with shipments based on service requirements
• Consistently follow company standards and core principles: Customer, Company, Office

Requirements

• Self-motivated, enthusiastic team player who thrives in a fast-paced environment
• Two years of experience in a 3PL environment, with hands-on experience booking trucks
• Excellent and effective communication skills
• Strong customer service orientation and work ethic
• Ability to quickly process information and make decisions
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure