Carrier Manager II (Transportation Management)

About the role

Uber Freight Carrier Managers work directly with specific accounts/customers by managing carrier performance, supporting operational excellence, cost savings, and procuring carrier capacity. Managing and building strong carrier relationships is critical to this process. This Carrier Manager position leads end-to-end route guide management, including Bid execution, post-bid analytics, carrier onboarding, and carrier performance management. Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.

Responsibilities

• Evaluate carrier compliance, tender acceptance, on time service, and visibility at the weekly, monthly and quarterly level
• Evaluate bid compliance by analyzing actual results versus the response provided in the bid
• Evaluate cost outside of annual contracted rates
• Account/Operations support – provide assistance to Uber Freight Operations to assist with regular KPI review, carrier performance management, and proactive analytical support to help identify and implement continuous improvement opportunities
• Administration and coordination of onsite and virtual meetings for external carriers
• Carrier onboarding and EDI / Carrier Portal setup support
• Internal Analytical Support – Ability to analyze customers data and promote a cost acceptable solution that provides value for the customer
• Analysis of bid and spot freight data to determine if sourcing is required
• Procurement Support – End-to-End Strategy and Execution support of Uber Freight facilitated transportation procurement events (RFP) and mini-bids
• Recommend new carriers based on Uber Freight data analysis and knowledge of the Shipper’s network and transportation market

Requirements

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 3 years transportation
• At least 1 year experience managing truckload carrier performance and transportation cost efficiency

Preferred Qualifications

• Bachelor