Carpet Cleaning Technician

Key Responsibilities

• Perform carpet, upholstery, tile and grout, and other specialty cleaning services.
• Evaluate the overall condition of the home and recommend additional services when appropriate.
• Provide accurate, honest, and ethical service recommendations and pricing.
• Deliver exceptional customer service from arrival through job completion.
• Maintain cleanliness and organization of equipment, vehicles, and job sites.
• Operate company equipment safely and in accordance with training and procedures.
• Communicate professionally and confidently with customers to build trust and rapport.
• Ensure all work meets company quality standards and customer expectations.
• Maintain a positive, team-oriented attitude while working independently in the field.
• Participate in ongoing training and development to improve technical and sales skills.

Qualifications

• Strong customer service and communication skills required.
• Sales-minded with the ability to confidently recommend services.
• Positive attitude with a strong work ethic and willingness to learn.
• Ability to lift 50+ lbs and perform physical labor, including bending, kneeling, and standing for extended periods.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check.
• Must be 18+ and able to work in a drug-free environment.

Schedule & Availability

• Full-time position.
• 5-day work week (company operates 6 days per week).
• Daily start time at 7:00 AM for team huddle, dispatching to jobs around 8:00 AM.
• Occasional evening or weekend shifts for commercial jobs.
• Occasional rotating on-call availability.

Benefits

• Company-paid health insurance for the employee (buy-up plans available).
• Dependents and spouses may be added at additional cost.
• HSA/FSA available with select plans.
• Dental and vision insurance (multiple plan options available).
• Company-paid short-term and long-term disability.
• Company-paid life insurance.
• 401(k) with company match.
• Ancillary benefits including hospital indemnity, critical illness, and accident coverage.
• Paid time off (PTO) and paid holidays.