Carolina Point - Administrative Manager III

About the role

Oversee the Administrative Department at Young Life’s Carolina Point camp, managing staff development, equipment, financial and statistical reporting, and seasonal administrative operations. The role supports the camp’s mission to create an environment where staff bring Christ to life by presenting the gospel, modeling hospitality, and stewarding resources.

Responsibilities

• Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus; participate in personal spiritual growth opportunities; develop an annual personal spiritual growth plan with supervisor direction; foster an environment for ongoing spiritual development, including execution of personal growth plans; determine a ministry of Administration statement that communicates goals and practices.
• Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of guests, staff, and vendors through Christ‑like service; establish a department posture of service that anticipates guest needs and responds with professionalism; demonstrate and train exceptional customer service; administer reservation systems (coordinate reservations for Young Life and non‑Young Life groups, communicate reservation contracts and policies, coordinate summer volunteers, adult guests/hosts, medical volunteers, interns, staff, and work crew).
• Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors, and neighbors to foster healthy community; ensure department staff demonstrate the importance of these relationships and promote a healthy community; maintain healthy communication with other departments; network with other administrative managers to share best practices; work well with summer assigned teams to support their ministry goals; serve as HR Lead for camp (maintain personnel files, process onboarding, track sick/vacation leave for salaried staff).
• Comprehensive Stewardship: Manage with integrity the finances, people, buildings, and equipment entrusted to the ministry; develop systems and train staff in comprehensive stewardship; provide leadership by modeling use of time, personal integrity, service, spiritual devotion, compassion, work ethic, and commitment; coordinate all camp accounting processes (maintain financial accounts, reports, reconciliations, cash collection/deposits); maintain accurate financial reports (deposits & Concur); create and manage the financial budget for the Administrative department; evaluate department systems and processes annually, updating documents for accuracy; demonstrate proficiency in Office, Outlook, and other software applications; develop understanding of equipment maintenance and operation as needed for admin offices.
• Talent Development: Through a consistent evaluation process identify and provide opportunities for continuing education, leadership development, career‑pathing, and cross‑training; demonstrate desire to grow via Individual Development Plan process and participation in training; foster department staff participation in Individual Development Plan and other training opportunities; intentionally pursue mission leadership, personal growth, and development; demonstrate ability to manage people by utilizing strengths and managing weaknesses; utilize good hiring and onboarding processes; establish and execute training for volunteers, work crew, summer staff, and camp staff with vision toward creating a mission pipeline; perform yearly evaluations for those responsible for supervising.
• Embracing Excellence: Lead department staff in executing daily responsibilities with attention to national standards and metrics for excellent camp operations; follow national admin policies; maintain Young Life office reception standards; participate in admin department trainings (events, department calls & communication); maintain weekly statistics on camper usage, bed count, and meal count; report timely to Young Life Camping; coordinate and communicate logistical details for summer camp guest, volunteer, and assigned team arrival and departure.
• Training Expectations: Participate in structured, year‑long training process with peer resource coach; attend annual departmental training; participate in periodic department‑wide video conferences; regularly engage in Young Life trainings and department opportunities.

Requirements

• Profess a belief in Jesus Christ as personal Savior and Lord and subscribe to the Young Life Statement of Faith and related policies.
• BA/BS degree or equivalent life experience.
• Prior experience with Young Life as a staff person or volunteer.
• Spiritual maturity, including wisdom and discernment to contribute to difficult decision processes.
• 4‑6 years of administrative, project management, or similar experience.
• Experience training and leading teams.
• Self‑starter who takes initiative and teaches others to do the same.
• Ability to organize and prioritize tasks.
• Ability to find answers to questions.
• Fluency with Microsoft Office applications and ability to learn and use all Young Life internal systems.

Skills

• Microsoft Office proficiency.
• Reservation system coordination.
• Financial budgeting, reporting, and reconciliation.
• HR administration (personnel files, onboarding, leave tracking).
• Training and volunteer coordination.
• Interpersonal and hospitality skills aligned with Christian service.
• Stewardship of people, finances, equipment, and facilities.

Pay

The anticipated salary range for this position is $49,999 to $62,578, based on relevant education, experience, and location (U.S. only).