Cargo Ramp Agent

About the role

As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services in a fast-paced, safety-obsessed aviation environment. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies, serving 100+ airlines in 61 airports across the U.S. and Canada with over 12,000 team members.

Responsibilities

• Guide inbound/outbound airplanes to and from the gate.
• Transport, lift, load/unload, sort, and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loaders, or baggage carts safely.
• Safeguard customer baggage, air cargo, and airmail from weather, loss, theft, damage, and/or destruction.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure safety.
• Operate and/or drive motorized equipment, including belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and deicers; manually push and pull push carts and containers.
• Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Receive and record customer baggage, air freight, mail, and company materials as required.
• Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other vital passenger property; prepare related records.
• Complete paperwork and forms connected with work assignments and enter data into the company’s information system.
• Follow company procedures and protocols to ensure safe and responsible operations.
• Complete all required training mandated by the company, airport governing authority, or customer.
• Be punctual, prepared, and safety-conscious.
• Work flexible hours, including nights, weekends, and holidays.

Safety, Security, and Compliance

• Take reasonable care for the health, wellbeing, safety, and security of yourself and others affected by your actions or omissions at work.
• Cooperate with your manager/supervisor to comply with legal requirements imposed on the company.
• Do not intentionally or recklessly interfere with or misuse anything provided by the company for health, wellbeing, safety, security, or welfare reasons.
• Report any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security to your manager/supervisor.
• Report hazards, near misses, incidents, accidents, or dangerous occurrences to your manager/supervisor, following company and carrier Safety and Security procedures.
• Carry out work in accordance with provided information, training, and specific health, wellbeing, safety, and security rules or procedures.
• Fully understand AGI Health and Safety and Security policies.
• Attend training courses as required by AGI.