Cargo Agent (MEM)

About the role

Air General, a national cargo handling company, is seeking a Cargo Agent at our Memphis International airport location (MEM) to handle the transfer of cargo to and from our airline clients and their customers. This position includes both office and warehouse duties, with a focus on customer service and strict adherence to safety and security procedures.

Responsibilities

• Load/unload air cargo from/to vehicles/trucks
• Maintain and operate a forklift, tug, and pallet jack safely and efficiently
• Adhere to all FAA, Airport, and Air General safety and security procedures
• Present cargo documents to U.S. Customs, Immigration, USDA, and other relevant agencies to achieve necessary releases and clearances
• Understand and prepare documentation for tracing action, perform follow-up, and keep customers informed of shipment progress
• Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
• Obtain Customs Log Number and appropriate flight clearances
• Reconcile Master and House air waybills, as applicable
• Verify booking details and make corrections where applicable
• Perform any other duties assigned by supervisors or managers

Requirements

• Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks
• Must be able to pass a drug test
• High school diploma or GED preferred
• Must possess a valid Driver’s License
• Must be able to obtain a valid airport I.D. badge
• Must be able to push, pull, or lift up to 70 lbs
• Must have basic computer skills
• Must be at least 18 years of age
• Must be a U.S. Citizen
• Must possess the ability to read, write, fluently speak, and understand the English language

Benefits

• Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts
• Paid Time Off and Sick Time
• 401(k) Retirement Plan and Roth after 6 months; company match after 1 year
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Life Insurance
• Scholarship Program
• Paid Parental Leave

Schedule

Define days and hours