Cargo Agent

About the role

This role is responsible for compiling documents on import or export cargo shipments, expediting shipments of cargo from warehouse and assisting customers in tracking their shipments. The Cargo Agent also deals directly with customers either by telephone or in-person and handles cash transactions.

Responsibilities

• Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
• Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.
• Makes cash transactions, collects payments from customers for freight prior to release.
• Authorizes final approval for cargo release.
• Prepares invoices for charges, airline clients and management regarding freight.
• Works with government agencies to clear shipments for import.
• Ensures all local airport, TSA, CBP and FAA rules are followed.
• Moves between flights to exchange documents.
• Recognizes dangerous goods upon receiving.
• Must follow all Security procedures as required.

Requirements

• Must be 18 years of age or older.
• Possess and maintain valid US driver's license.
• Must be able to pass all pre-employment testing to include drug testing and a physical.
• Highly organized with the ability to multi-task and continually prioritize responsibilities.
• Excellent communication skills and client-service orientation.
• Proficiency with 10key and typing 35 wpm.
• Ability to proficiently read, write and speak English.
• Comfortable lifting up to 35 lb.
• Must be able to obtain and maintain all required Airports and Customs badges/seals.
• Must be available and flexible to work variable shifts including weekends and holidays.
• One-year college certificate or technical school, six months related experience or equivalent combination of education and experience.
• Certification in dangerous good awareness/acceptance.
• Previous customer service experience preferred.
• Proficient in Microsoft products.

Qualifications

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Skills

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Benefits

As a valued member of our team, you will enjoy competitive compensation, comprehensive benefits package, and opportunities for professional growth and development.

Pay

The salary range for this position is $20 - $25 per hour, depending on experience and qualifications.

Schedule

Variable shifts including weekends and holidays are required.

Benefits

Our benefits package includes:

• Health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance program
• Discounts on travel and other services

Skills

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Equal Opportunity Employer

Menzies Aviation is an equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.