Cargo Agent - Air (STL)

Air General, a third-generation, family-owned, national cargo handling company, is seeking full-time Cargo Agents at our St. Louis International (STL) Airport location. We promote a diverse and inclusive culture where employees feel valued and respected, and are encouraged to contribute their unique perspectives.

About the role

The Cargo Agent will deliver exceptional customer service and ensure strict compliance with safety and security protocols in cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.

Responsibilities

• Load/unload air cargo from/to vehicles/trucks
• Maintain and operate a forklift, tug, and pallet jack safely and efficiently
• Adhere to all FAA, Airport, and Air General safety and security procedures
• Present cargo documents to U.S. Customs, Immigration, USDA, and other relevant agencies to achieve necessary releases and clearances
• Understand and prepare documentation for tracing action, perform follow-up, and keep customers informed of shipment progress
• Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
• Obtain Customs Log Number and appropriate flight clearances
• Reconcile Master and House air waybills, as applicable
• Verify booking details and make corrections where applicable
• Perform any other duties assigned by supervisors or managers

Requirements

• High school diploma or GED required
• Must be able to obtain a valid airport SIDA badge
• Must be at least 18 years of age
• Must have a valid and unexpired US Driver’s license
• Must be able to lift up to 70 lbs
• Intermediate computer skills, particularly in Microsoft Office programs
• Must be able to clearly understand and communicate in English when performing essential job functions
• Must pass all pre-employment screenings, background checks, airport/government security checks, Custom Security Seal, and post-offer drug screens
• Be available to work varied shifts, including nights, weekends, and holidays
• Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines
• Some travel may be required for airline-specific training

Schedule

• 05:00 am – 1:30 pm (Monday)
• 1:30 pm – 8:00 pm (Tuesday – Friday)
• Days off: Saturday, Sunday

Benefits

• Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts
• Paid Time Off and Sick Time
• Paid Parental Leave
• 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
• Life Insurance
• Tuition Scholarship Program
• Company Emergency Loan Program
• Earned Wage Access (offered through Tapcheck)
• Tuition Reimbursement
• Employee Assistance Program (EAP)

About Air General

Air General is a third-generation, family-owned, US-based, nationwide air cargo and ocean cargo handling company, as well as a provider of passenger and traveler services. Our customers are the world's major international and domestic airlines. We are dedicated to providing quality cargo handling and transportation logistics services in North America at major US airports.