Cargo Agent - Air (SDF)

About the role

Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Louisville International Airport (SDF) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling.

Job Responsibilities

• Load/unload air cargo from/to vehicles/trucks
• Maintain and operate a forklift, tug and pallet jack safely and efficiently
• Adhere to all FAA, Airport, and Air General safety and security procedures
• Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances
• Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment
• Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
• Obtain Customs Log Number and appropriate flight clearances
• Reconcile Master and House air waybills, as applicable
• Verify booking details and make corrections where applicable
• Any other duties assigned by supervisors or managers

Requirements

• High school diploma or GED required
• Must be able to obtain a valid airport SIDA badge
• Must be at least 18 years of age
• Must have a valid and unexpired US Driver’s license
• Must be able to lift up to 70 lbs
• Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs
• Must be able to clearly understand and communicate in English when performing essential job functions
• Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens
• Be available to work varied shifts, including nights, weekends, and holidays
• Able to handle stress in a fast-paced, high-noise environment, and meet deadlines
• Ability to travel for airline specific training (some travel may be required)

Qualifications

• Some intermediate computer skills, particularly in Microsoft Office programs
• Clear understanding and communication in English
• Pass pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens
• Available to work varied shifts, including nights, weekends, and holidays
• Able to handle stress in a fast-paced, high-noise environment, and meet deadlines

Skills

• Intermediate computer skills, particularly in Microsoft Office programs
• Clear understanding and communication in English
• Ability to handle stress in a fast-paced, high-noise environment
• Ability to meet deadlines

Benefits

• Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts
• Paid Time Off and Sick Time
• Paid Parental Leave
• 401(k) Retirement Plan and Roth after 1 year, company match after 1 year
• Life Insurance
• Company Emergency Loan Program
• Earned Wage Access - offered through Tapcheck
• Tuition Scholarship Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)

About Air General

Air General, a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports.

If you'd like to learn more about Air General please visit the link and explore our videos: https://www.airgeneral.com/ourstory