Career Support Services Manager

About the role

MTC is proud to operate the Joliet Job Corps Center in Joliet, IL where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people’s lives and we want YOU to join our team!

Responsibilities

• Directly supervises the academic instructors, evening studies coordinator, scheduling/testing coordinator and secretary.
• Responsible for the management of academic programs in compliance with government and management directives.
• Plan, coordinate and manage the administrative and programmatic activities of the department.
• Provide staff training, evaluate staff performance, implement department and personnel changes as approved by the deputy center director and coordinated with the manager, human resources prior to implementation.
• Develop the departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.
• Develop and implement new and revised policies and procedures affecting career counseling and career preparation; coordinate with other departments to promote center objectives.
• Regularly assess and audit department for contractual compliance and quality of services to students; prepare audit and assessment reports.
• Develop and implement an effective career counseling program; assign each counselor a caseload consistent with guidelines; oversee administrative functions, such as adequate record keeping, and maintenance of schedules.
• Ensure case notes are entered regularly in CIS and that required documentation is up to date.
• Participate in the training of center staff as coordinated with the manager, human resources; conduct training for residential staff in counseling techniques, group facilitation skills and provide support in the operation of the career success standards (CSS) training program.
• Maintain collaborative system of communication between career counseling, center staff and outside community services to facilitate student progress and performance; evaluate all center counseling components and recommend modifications.
• Recommend medical or psychiatric evaluation for emotional or psychological problems; evaluate results and take remedial action as warranted.
• Coordinate student assessment panels, scheduling, and monitoring.
• Coordinate with health and wellness staff on mental health, and health and wellness services for students.
• Coordinate retention program and all others designed for special needs students.
• Provide positive, quality customer services to students, staff and other center customers.
• Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.
• Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.
• Maintain accountability of students and property; adhere to safety practices.
• Cultivate and maintain a climate on center which is free of harassment, intimidation and disrespect to provide a safe place for staff and students to work and learn.

Requirements

• Bachelor's degree, including 15 semester hours of instruction in social services related instruction, and three years experience in counseling or related field required, two of which should be in a supervisory capacity.
• Experience working with youth, excellent written and verbal communication skills and computer proficiency also required.
• Valid driver’s license with an acceptable driving record.

Qualifications

• Education: Bachelor's degree, including 15 semester hours of instruction in social services related instruction, and three years experience in counseling or related field required, two of which should be in a supervisory capacity.
• Experience: Experience working with youth, excellent written and verbal communication skills and computer proficiency also required.

Skills

• Excellent written and verbal communication skills.
• Computer proficiency.
• Supervisory experience in a related field.
• Ability to work with youth and provide counseling.

Benefits

• Health, dental, vision, prescription and life insurance.
• Short and long-term disability.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Professional development assistance.
• Career advancement opportunities.

Pay

$58,500 - 60,500 annually/ based on experience.

Schedule

Full Time

Management & Training Corporation (MTC) is an Equal Opportunity Employer.