Career Services Manager

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

About the role

The Career Services Manager provides strategic leadership and oversight for workforce development initiatives that support CalWORKs participants in achieving sustainable employment, career advancement, and economic self-sufficiency. The position is responsible for developing employer partnerships, expanding work-based learning opportunities, coordinating workforce training programs, and ensuring compliance with CalWORKs program requirements. Working collaboratively with internal departments, community organizations, and employers, the Manager develops and implements workforce strategies that improve employment outcomes and support student success.

Responsibilities

• Responsible for the coordination of all project activities within project team, management and the client.
• Develop and implement workforce development strategies that align with CalWORKs goals, labor market trends, and institutional priorities.
• Lead the design, delivery, and continuous improvement of employment and career pathway programs for CalWORKs participants.
• Establish measurable objectives and performance indicators related to employment, retention, and participant success.
• Monitor program effectiveness and recommend improvements based on data analysis and participant outcomes.
• Leads and/or participates in weekly status updates and monthly status reports with clients and project team.
• Provide coaching, training, and professional development opportunities.
• Manages and track project budget and invoicing.
• Maintains a positive working relationship with the client.
• Identify employment opportunities, internships, work experience placements, apprenticeships, and job shadowing opportunities for CalWORKs participants.
• Collaborate with regional workforce partners to align training programs with industry needs and workforce demands.
• Ensure compliance with federal, state, county, and CalWORKs regulations, policies, and procedures.

Requirements

• Bachelor's degree or higher, preferably in Workforce Development, Business Administration, Accounting, Social Work, Public Policy, or other closely related fields preferred or 6+ relevant work experience
• 3+ years of relevant work experience in the field.
• Direct supervisory or management experience.

Skills

• Excellent communication, interpersonal and client-facing skills.
• Ability to work independently and on a team.
• Knowledge of workforce development principles, employment services, and career pathway models.
• Knowledge of CalWORKs, public assistance programs, and/or employment-related regulations.
• Understanding of labor market trends and employer workforce needs.
• Strong partnership-building and relationship management skills.
• Excellent leadership, communication, and presentation abilities.
• Experience using data to drive program improvement and measure outcomes.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to work effectively with diverse populations and underserved communities.
• Strong problem-solving and strategic planning skills.
• Ability to understand and interpret federal and state laws and regulations.
• Ability to analyze and manage significant amounts data and produce written reports.
• Ability to effectively communicate project status, issues and information to the client.
• Ability to manage a team and effectively coordinate project tasks across multiple sites.
• Strong Microsoft Office applications skills; preferably with Excel, Word, Outlook, and Access.

Working Conditions

• Must reside in San Diego County
• Travel between offices required (San Diego County)
• This position requires full-time (Mon-Fri) in-office work, from 8am-5pm.

Pay

$70,000 - $99,000

Benefits

• Medical and dental care benefits
• 401k
• Paid time off (PTO)
• Parental leave
• Bereavement leave