Career Success Coordinator

About the Role

The Career Success Coordinator helps students successfully transition from enrollment to graduation and into meaningful employment. This position supports students throughout the full student lifecycle by proactively driving certification completion, career readiness, and placement preparation. You will engage students early to build strong and consistent relationships, supporting them through certification and placement.

Location: 3001 Grant Avenue, Philadelphia, PA 19114

Responsibilities

• Actively manage a student caseload and meet defined performance metrics, including retention and persistence, certification readiness and attainment, graduation progression, and career‑readiness and placement indicators.
• Serve as a consistent point of contact and career‑readiness advocate for assigned students, building trust, rapport, and accountability.
• Identify and address barriers to certification readiness and job placement.
• Partner with the education team and student‑success coordinators to monitor certification readiness and drive certification outcomes.
• Introduce career‑readiness concepts early, including resume development, professional behavior, and labor‑market awareness.
• Support students and graduates with career planning, job‑search strategies, and interview preparation.
• Coordinate with employer‑engagement and career‑services partners to prepare students for the placement window.
• Assist with job applications, documentation, and placement‑related follow‑up as assigned.
• Accurately document all student interactions, engagement activities, outcomes, and supporting materials; participate in cohort tracking, G&E chart confirmation, and required audits, including weekly and monthly reporting tied to student‑success metrics.
• Support and/or facilitate workshops, application stations, commencement, alumni events, career fairs, and certification‑readiness activities.
• Perform additional responsibilities as assigned, including onboarding and ongoing training related to student‑success systems, performance metrics, and operational processes.

Qualifications

• High School Diploma or GED required; associate or bachelor’s degree preferred.
• 1–2 years of experience in student services, career services, advising, workforce development, recruiting, or a related support role.
• 1 year of related experience in a proprietary (for‑profit) post‑secondary educational setting preferred.

Skills

• Strong problem‑solving, organizational, and written and verbal communication skills with a student‑centered approach.
• Comfortable working in a metrics‑driven environment with shared accountability.
• Proficient with Microsoft Office and willing to learn new systems.
• Positive, team‑oriented attitude and willingness to work outside regular business hours and travel locally or overnight as needed.

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work‑life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

Pay

The compensation range is $22–28 per hour, with most candidates expected to fall near the midpoint based on experience and qualifications.

Schedule

Full‑time, Monday–Friday, typically 9:00 a.m.–6:00 p.m. ET, with one late day per week (11:00 a.m.–8:00 p.m.) and occasional Saturday coverage based on business needs.