Career Services Manager

About the role

Join Us in Transforming Healthcare Education At Joyce University, we believe education is about more than earning a degree—it’s about preparing people to build meaningful careers and make a difference in the lives of others. As our Career Services Manager, you’ll play an important role in helping students and alumni turn their education into opportunity. This position leads the Career Services team and helps shape the programs, partnerships, and resources that support career readiness and employment success. You’ll work closely with students, alumni, faculty, academic departments, employers, and campus partners to create meaningful connections between education and the workforce. If you’re a relationship-builder, strategic thinker, and student advocate who enjoys turning ideas into programs that make a real difference, we’d love to hear from you.

Responsibilities

• Lead Career Services – Develop and implement strategic plans that strengthen Career Services and align programs and initiatives with institutional goals and student needs.
• Lead the development and delivery of career development programs, workshops, employer events, job fairs, networking opportunities, and other career-focused experiences.
• Promote awareness and use of Career Services resources among students and alumni.
• Use data and feedback to evaluate programs, identify opportunities for improvement, and strengthen career outcomes.
• Lead and support the Career Services team through clear expectations, regular coaching, feedback, team meetings, and professional development.
• Provide individualized career guidance to students and alumni, helping them identify opportunities aligned with their education, interests, and career goals.
• Assist students and alumni with resumes, cover letters, job searches, and interview preparation through individual appointments and educational workshops.
• Conduct mock interviews and provide constructive feedback to help students build confidence and strengthen their interviewing skills.
• Serve as a strategic career resource for graduates as they transition into employment within their fields of study.
• Maintain current resources and job opportunities that connect students and graduates with local, regional, and national employers.
• Build and maintain strong relationships with employers, alumni, community partners, and professional organizations to expand employment and networking opportunities.
• Develop employment partnerships and opportunities that support students and graduates in achieving their career goals.
• Partner with Marketing to strengthen alumni engagement through mentoring, networking, and career-related activities.
• Collaborate with Clinical Relations, academic fieldwork coordinators, academic departments, and other campus partners involved in career development.
• Organize career fairs, employer information sessions, networking events, and virtual career events.
• Collaborate with academic departments to align career development efforts with institutional learning outcomes and student success initiatives.
• Partner with the institutional accreditation team to ensure career placement information is collected, maintained, and reported accurately.
• Maintain accurate records of student interactions, employment outcomes, and job placements.
• Track and analyze employment data, placement outcomes, job market trends, and other information that can inform Career Services strategy.
• Prepare career placement reports and documentation required for programmatic and institutional accreditation.
• Prepare reports that communicate Career Services outcomes, trends, and success stories to institutional stakeholders.
• Partner with Financial Aid to oversee the Federal Work-Study (FWS) program in accordance with federal regulations and institutional policies.
• Coordinate the placement of FWS students in on-campus and off-campus positions and maintain effective communication with supervisors and community partners.
• Provide ongoing support, training, and development opportunities for FWS students to strengthen their skills, job performance, and overall work experience.
• Support student-focused events and University activities, including student appreciation events, new student orientation, pinning ceremonies, and commencement.
• Provide student support as needed and contribute to a welcoming, inclusive, and service-oriented campus experience.
• Perform other duties as assigned.

Requirements

• Experience leading or supporting career development, student services, higher education, workforce development, or a related area.
• Communicates clearly and professionally with a wide range of audiences, including students, alumni, faculty, staff, leadership, employers, and community partners.
• Builds trust and collaborative relationships and knows how to adapt their communication style to different people and situations.
• Uses data, employment trends, and feedback to identify opportunities and make thoughtful decisions.
• Highly organized and able to manage multiple projects, priorities, and deadlines.
• Demonstrates strong computer skills and the ability to learn and use technology effectively.
• Approaches student and employee interactions with empathy, professionalism, and a genuine service mindset.
• Takes ownership, follows through on commitments, and looks for ways to improve processes and outcomes.
• Enjoys developing others through coaching, feedback, encouragement, and meaningful professional development