Career Services Manager

About the role

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities! Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams. The Career Services Manager supervises and assures quality systems for the Career Services team. Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Responsibilities

• Manages strategies for job-seeker development to meet business needs.
• Assures compliance with placement regulations related to career services.
• Monitors department performance and ensures team is properly trained.
• Develops, motivates and provides exceptional leadership for career services team.
• Strategizes, develops and maintains quality Career Services program to achieve goals.
• Works cooperatively with business services and training to service customer needs.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree in career services, education, social work or related field
• 5+ years’ experience working in job development with diverse populations, including hard-to-serve populations
• 3+ years’ experience managing a team
• Ability to manage multiple priorities and meet deadlines
• Commitment to continuous improvement and high standards of quality.
• Successful experience work with the public in a positive and professional manner at all times
• Demonstrated superior written and verbal communication skills
• Thorough understanding of the New York City area job market and economic trends preferred