Career Services Coordinator - Case Manager (Youth)

Description

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a highly motivated individual to support in-school and out-of-school youth and young adults ages 14-24, with career exploration and guidance, vocational training, work experience, and post-secondary opportunities in order to meet the needs of each individual.

Essential Duties And Responsibilities

• Working under the supervision of the Youth Programs’ Manager the Career Services Coordinator – Case Manager will be assigned to the Youth Programs and responsible for case management and other duties, including but not limited to, the following:
• Conduct WIOA eligibility in order to enroll a target number of youth in an assigned South Bay Service Area;
• Provide direct service to program participants and assist with coordinating various employment-related projects and events in collaboration with other employment services’ team members and departments;
• Teach or assist in providing instruction of employment related and financial literacy classes to participants (adult and/or youth);
• Provide Case management services for the development of an Individual Service Strategy (ISS) for each participant and monitor participant progress toward achievement of ISS goals;
• Contribute to the achievement of monthly, quarterly and annual employment and internship goals;
• Track participant activities, progress and results using client management and tracking systems;
• Conduct research on best practices in career development models and labor market trends to ensure curriculum and approaches to workforce development are cutting edge;
• Monitor worksites to ensure adherence to child labor laws, safety guidelines and program requirements for WIOA and other youth programs;
• Complete and submit MIS forms in a timely manner and in compliance with agency guidelines and procedures;
• Perform other duties of a similar nature or level as required.

Requirements

• Graduation from an accredited college or university with a Bachelor’s Degree in Social Sciences, Business, Public Administration, or a related field;
• At least two (2) years of experience in the delivery of social service programs/job training and development with extensive case management duties;
• Must be enthusiastic, creative, and capable of effectively functioning in a professional work setting with various levels of staff, Boards or Partners, in group settings, and independently with little to no supervision;
• Must possess the ability to think quickly, strategically and execute new ideas in fast-paced environment;
• Must possess the ability to excel at details, work well under pressure and have great problem solving skills;
• Must have great organizational skills and the ability to manage multiple tasks and projects in an efficient and timely manner;
• Must be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency;
• Must have good verbal and written-communication skills;
• Must have outstanding people skills and be able to work collaboratively and positively with others of diverse backgrounds, opinions and needs;
• Must have experience working with or the ability to learn Microsoft Office software, including Outlook, Word, PowerPoint, and Excel and virtual meeting platforms such as ZOOM, Teams, etc.

Working Conditions

• Employee may also be required to spend the majority of the day walking, standing, sitting at a desk, with some lifting and bending.
• Must also be able to travel to other locations for trainings, conferences and/or meetings within or outside our local area.

Salary & Benefits

• This is a full-time, non-exempt position (40 hours/week), generally with a starting pay rate of $24.52 - $29.24 per hour, commensurate with experience.
• SBWIB, Inc. offers a comprehensive employee benefits package, which includes:
• 75% insurance premium coverage for medical, dental, and vision plans for employees
• Sick and vacation time
• 14 Paid holidays
• 401k plan with a superb employer match %
• Voluntary supplemental benefits
• 15,000 Life insurance policy paid for by the employer
• Eligibility for Public Service Loan Forgiveness (PSLF)

Note

• Employees are eligible to enroll in the company's health benefits package on the first of the month after completing 60 days of employment.