Career Planner - Youth Focus

Responsibilities

• Coordinate the day-to-day delivery of WIOA Youth services throughout Western Wisconsin, ensuring services are participant-centered, effective, and compliant with program requirements.
• Provide and support participant outreach, eligibility, assessment, case management, employment and education planning, and connection to training, work-based learning, supportive services, and employment opportunities.
• Build and maintain partnerships with schools, employers, Job Centers, educational institutions, community organizations, and other workforce system partners to strengthen opportunities for youth.
• Coordinate work-based learning, career exploration, and other employment and training opportunities for program participants.
• Monitor program documentation, performance, outcomes, and service delivery to support compliance and continuous improvement.
• Provide guidance and support to staff involved in WIOA Youth services and collaborate with WCI leadership on program implementation and development.
• Participate in regional workforce initiatives and perform other duties consistent with the position as WCI's WIOA services and responsibilities continue to evolve.

Requirements

• Bachelor's degree in human services, education, business, or a related field preferred. Equivalent combinations of education and experience may be considered.
• Experience providing case management, employment services, workforce development, or related human services preferred.
• Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain certification throughout employment.
• Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.

Skills

• Excellent communication, organizational, problem-solving, and time management skills.
• Ability to build positive relationships with participants, employers, community partners, and coworkers.
• Ability to manage multiple priorities while providing high-quality customer service.
• Proficiency with Microsoft 365 and the ability to learn case management and other agency software.