Career Pathways Program Mgr

Make a living while you make a difference at Trilogy Health Services—a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

About the role

The Career Pathways Program Manager supports Trilogy's internal Career Pathway programs by designing, coordinating, and improving employee development pathways that help team members build skills and advance their careers. This role manages day-to-day program operations, curriculum coordination, learning technology processes, communications, reporting, and program administration to ensure programs run effectively and deliver a positive employee experience.

The Program Manager partners with Operations, Clinical, Employee Experience, Learning Technology, and People Operations teams to implement pathway programs, monitor outcomes, and identify opportunities for improvement. This role also helps evaluate and launch new pathway offerings that support employee growth, workforce development, and evolving business needs.

Responsibilities

• Manages Trilogy's internal Career Pathways, ensuring an effective, scalable, and employee-centered learning experience.
• Coordinates day-to-day program operations, including enrollment, progression tracking, credentialing, completion processes, documentation, and learner support.
• Develops, maintains, and enhances Career Pathway frameworks, learning pathways, competency models, and participant requirements.
• Partners with Operations, Clinical, Employee Experience, Learning Technology, and People Operations teams to design, develop, implement, maintain, and evaluate curriculum and content related to the Career Pathways programming.
• Identifies opportunities to expand or enhance pathway offerings based on workforce needs, professional development priorities, skill gaps, and business objectives.
• Ensures Pathway programs content and materials remain accurate, consistent, and aligned with organizational goals.
• Coordinates employee engagement activities throughout the Pathway journey, including onboarding, communications, recognition, and graduation experiences.
• Administers learning technology processes supporting Pathway programs, including learner assignments, competency tracking, digital credentials, reporting, and workflow enhancements.
• Develops and delivers communications and promotional materials to drive awareness, participation, and program adoption.
• Monitors program performance, analyzes participation and outcome data, gathers learner feedback, and implements continuous improvements.
• Troubleshoots and resolves program, learner, system, and process issues to support a positive participant experience and successful program outcomes.
• Maintains program documentation, procedures, and reporting to support operational effectiveness and stakeholder visibility.
• Other duties as assigned.

Requirements

• Bachelor’s Degree
• 3-5 years of experience

Location: Louisville, KY

Minimal travel required (typically less than 10%).

Benefits

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance (kick in on the first of the month after your start date)
• First-time homebuyers’ program
• HSA/FSA
• And so much more!

About the company

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

Six months of training, orientation, and fun! We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period—a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.