Career Navigator- Workforce Services (New Orleans, LA)

Essential Functions

Aid participants in crafting and executing a career navigation plan that supports their goals and fosters independence. This includes mentoring, need identification, employability assessment, barrier recognition, and collaboration with service providers. Communication with participants is key, involving face-to-face, virtual, or telephone interactions.

Responsibilities

• Develop successful participants through coaching and mentoring, emphasizing creativity, leadership, and communication skills.
• Identify and address barriers, and develop proactive strategies to guide participants in acquiring life skills and creating a leadership framework.
• Maintain detailed case documentation, including notes from sessions, supported services, updated records, and relevant information.
• Review and validate documentation for program compliance, and educate participants about their rights, responsibilities, and available services.
• Create and implement an Individualized Career Plan (ICP) through active listening and needs assessment, suggesting development activities, and monitoring progress.
• Conduct case management activities, such as travel, report creation, meeting attendance, and participant support, while maintaining regular contact.
• Monitor participant progress through various methods, act as a liaison, and deliver supportive services.
• Stay updated on relevant laws, regulations, and best practices, and maintain confidentiality.

Skills and Abilities

• Excellent organizational and project management skills.
• Strong verbal, phone, word processing, email, and internet communication abilities.
• Effective public relations and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Proficient in using computers and Microsoft Office.
• Must be able to work long or extended hours, including weekends, and occasionally in high-stress environments.
• Must maintain confidentiality and adhere to strict physical and mental demands.

Requirements

• BA or BS degree or one-year experience in criminal justice, social work, employment counseling, placement, human services, or public administration.
• Excellent oral and written communication skills.
• Proficiency in computer operations and Microsoft Office.
• Own transportation and ability to pass an OMV check.
• Valid driver’s license and current vehicle registration, insurance, and inspection.
• Must be ambulatory and able to handle frequent periods of high stress.