Career Navigator II - EIPD
Goodwill Industries of Northwest NC · Conover, NC · 3 mo ago
Information TechnologyFull-time
About the role
The Career Navigator II is the face of our mission at Goodwill, assisting program participants seeking economic mobility. They develop career plans, set goals with clear objectives around education, training, employment, and resources.
Responsibilities
- Works closely with individuals who are seeking economic mobility.
- Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
- Utilizes and navigates database and inputs career plans and data into systems.
- Affords assistance with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
- Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
- Provides individuals referrals to other resources and organizations.
Requirements
- High School Diploma or equivalent.
- 1-2 years of experience in similar role.
- Excellent customer service skills.
- Intermediate computer skills required.
- Able to multi-task.
- Excellent communication skills—both written and verbal.
- Excellent critical thinking and time management skills.
- Must understand other organization’s policies.
- Must be an active listener and have excellent soft skills.
- Excellent organizational skills and understanding of deadlines.
- Understanding of HIPPA and the importance of confidentiality.
Qualifications
- Education: High School Diploma or equivalent.
Skills
- Customer Service
- Database Management
- Resume/Cover Letter Writing
- Community Outreach
- Resource Referral
Benefits
- Paid Time Off (PTO)
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
Pay
Details about pay are not specified in the job posting.
Schedule
Details about schedule are not specified in the job posting.