Career Navigator

About the role

We are seeking a Career Navigator to join the NVFS Workforce Development team. The ideal candidate is passionate about empowering individuals to achieve meaningful employment and long-term self-sufficiency.

Responsibilities

• Career Navigation
• Provide individualized career coaching and employment counseling to help clients identify and achieve their career goals.
• Assess clients' education, work history, skills, interests, strengths, and barriers to employment.
• Develop personalized employment plans with realistic goals, milestones, and career advancement opportunities.
• Guide clients through career exploration, workforce training, and labor market opportunities.
• Support every stage of the job search, including resumes, cover letters, applications, interview preparation, networking, and online job search tools.
• Coach clients on workplace professionalism, confidence, self-advocacy, and job retention skills.
• Client Support & Advocacy
• Build trusting relationships that encourage client engagement and long-term success.
• Identify barriers to employment and connect clients with community resources and supportive services, including workforce training, education, financial counseling, mental health, housing, transportation, childcare, and volunteer/work experience opportunities.
• Maintain accurate case documentation and confidentiality in compliance with TANF regulations and NVFS guidelines.
• Track participant engagement, employment outcomes, credential attainment, and other required performance measures while working toward program goals.
• TANF Program Administration & Compliance
• Determine and document TANF eligibility and ensure participants understand program requirements and available services.
• Program Support & Collaboration
• Coordinate workshops, collaborate with staff, volunteers, and community partners, and represent NVFS at outreach events.
• Participate in team meetings, maintain client files, stay informed on NVFS programs, and perform other duties as assigned.

Qualifications

• At least 2-3 years of experience in a related field such as coaching, adult education, workforce development or proven success building relationships.
• Experience serving high-barrier/low income/vulnerable populations or non-English speaking and low literacy adults; this may include volunteering, internships, and/or personal lived experiences.
• Oral and written fluency in English; bilingual language fluency in client languages (such as Spanish, Amharic and/or Arabic) a plus.
• Ability to build trusting relationships with individuals from diverse backgrounds while maintaining professional boundaries.
• Digital and technical proficiency, including working knowledge of Microsoft Office Suite.
• Experience working with a Customer Management System or a Case Management System, such as Apricot.
• Certification in workforce development or resume writing a plus.
• Familiarity working with government-funded programs a plus.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Knowledge of customer management systems or case management systems.

Benefits and Compensation

We offer a competitive salary range in the low 50s, comprehensive benefit offerings, and flexible work/life balance. NVFS is committed to supporting your overall wellbeing and growth.

Pay

The salary range for this position is in the low 50s.

Schedule

Hours and schedule details will be provided during the interview process.