Career Development Associate Store Team Leader (Assistant Store Manager) - West LA Metro

Principal Duties

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.
• PARTNERS WITH STL MENTOR TO CREATE A PERSONAL GROWTH PLAN AND CAPSTONE PROJECT ROADMAP.
• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.

Program Requirements

Partners with STL Mentor to create a personal growth plan and capstone project roadmap.

Responsibilities

• Maintains a thorough understanding of WFM store operations and merchandising processes.
• OVERSEES PROCESSES, PROGRAMS, AND INITIATIVES INCLUDING MERCHANDISING, MARKETING, QUALITY ASSURANCE, TRAINING, AND COMMUNICATIONS.
• SUPERVISES DAILY OPERATIONS AND PROVIDES DAILY FEEDBACK TO STORE LEADERS / TEAMS REGARDING RETAIL PLAN EXECUTION INCLUDING; SALES, MARGIN, LABOR, MERCHANDISING, TRAINING, SANITATION, MARKETING, AND PROMOTIONS.
• DRIVES DECISION-MAKING AND TEAM FOCUS THROUGH SOLID UNDERSTANDING OF COMPANY OPERATIONS AND DIFFERENTIATION STRATEGIES.
• DRIVES EXCEPTIONAL CUSTOMER SERVICE AND MAINTAINS EXCELLENT COMMUNITY RELATIONS.
• ANALYZES, COMPILES AND COMPLETES NECESSARY FINANCIAL REPORTS.
• BUILDS STRONG AND SUPPORTIVE RELATIONSHIPS WITH STORE AND REGIONAL LEADERSHIP.
• DEMONSTRATES UNDERSTANDING OF THE INTERRELATIONSHIPS BETWEEN VARIOUS WFM DEPARTMENTS, OPERATIONS, AND FUNCTIONS.
• WORKS WITH KEY FUNCTIONAL AND OPERATIONAL STAKEHOLDERS TO ENSURE SHARED UNDERSTANDING OF OPERATIONS PRIORITIES, OBJECTIVES, AND ANTICIPATED OUTCOMES. ENSURES RECOMMENDATIONS AND INSIGHTS ARE SHARED WITH THE APPROPRIATE LEADERSHIP DECISION-MAKERS.
• Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures.
• Understand, communicate and lead upon WFM Core Values, Leadership Principals and Declaration of Interdependence
• Know, communicate and support our Values in Action
• Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.)

Knowledge, Skills and Abilities Required

• 2+ years of experience leading a team in a Leadership role in Retail/Culinary/Hospitality or related industries
• The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards
• Well-rounded knowledge and application of all merchandising/retailing expectations
• Critical thinking with creative approach to problem solving
• Excellent judgment and decision making
• Strong communicator; ability to be precise, clear and convey enthusiasm
• Ability to train and inspire excellence
• Ability to delegate effectively
• Well organized with excellent follow through
• Proficiency with email, Microsoft Office, and all operations-related applications
• High integrity, transparency and authenticity
• Solid understanding of and compliance with WFM policies, procedures and processes

Desired Experience

• Customer Service Focus
• Team Building
• Employee Relations
• Store Operations (Inventory, Labor Management, Cost Control)
• Marketing (Pricing, Merchandising)