Career Coach, Youth Program - Allegan County

About the role

The Career Coach position at ACSET supports youth in achieving their employment and training goals through interviews, assessments, referrals, and support services.

Responsibilities

• Provide initial and extended interviews and assessments with participants to identify needs, interests, and abilities.
• Assistance includes resume writing, interview skills, and career exploration.
• Assist participants in developing Individual Services Strategies and employment plans that fit participants’ aptitudes, educational levels, physical abilities, and career goals.
• Provide information to participants about Michigan Works! programs and services and assist with selection of programs based on individual interest, aptitude, and eligibility.
• Assess and refer participants to appropriate workshops or paid trainings to upgrade existing skills.
• Provide crisis intervention counseling and referrals addressing barriers to job search and employment such as childcare, transportation, housing, clothing, medical care, substance abuse counseling, and domestic violence.
• Maintain knowledge of resources available, provide information, and refer participants to agencies or community services for assistance.
• Monitor and record participants’ progress to ensure that training and employment goals and objectives are met.
• Attend career coach meetings, review new policies and procedures, and brainstorm with peers to help job seekers connect with employers’ needs.
• Prepare and maintain records and case files, including documentation such as participants’ personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
• Meet or exceed established Agency performance expectations.
• Attend professional development activities, trainings, and seminars.
• Participate in continuous quality improvement processes.

Requirements

• Knowledge normally acquired through a Bachelor’s Degree.
• Two to four years’ experience in workforce development, or an equivalent combination of training and experience.
• Knowledge of information technology, Microsoft Office Suite, and telecommunication hardware.
• Interpersonal skills necessary to effectively communicate in both oral and written form with prior experience in public speaking.
• Communication and organizational skills that contribute to a quality work environment and the ability to work as a team.
• Planning and time management skills with the ability to adapt to changing priorities.
• Considerable ability to establish and maintain effective working relationships with supervisors, fellow employees, state and local agencies, and the general public.
• Ability to organize, prioritize, and maintain confidentiality while providing patient, friendly, and participant-centered services.
• Knowledge of relevant human service programs and policies, resources, and procedures.
• Physical ability to sit in one position for extended periods of time.

Qualifications

• Knowledge normally acquired through a Bachelor’s Degree.
• Two to four years’ experience in workforce development, or an equivalent combination of training and experience.
• Knowledge of information technology, Microsoft Office Suite, and telecommunication hardware.
• Interpersonal skills necessary to effectively communicate in both oral and written form with prior experience in public speaking.
• Communication and organizational skills that contribute to a quality work environment and the ability to work as a team.
• Planning and time management skills with the ability to adapt to changing priorities.
• Considerable ability to establish and maintain effective working relationships with supervisors, fellow employees, state and local agencies, and the general public.
• Ability to organize, prioritize, and maintain confidentiality while providing patient, friendly, and participant-centered services.
• Knowledge of relevant human service programs and policies, resources, and procedures.
• Physical ability to sit in one position for extended periods of time.

Skills

• Workforce development experience.
• Public speaking and communication skills.
• Organizational and time management skills.
• Interpersonal and relationship-building skills.
• Knowledge of relevant human service programs and policies.

Benefits

Includes healthcare benefits, retirement plans with employer match, financial wellness program, tuition reimbursement, paid holidays, and accrued time off. Starting wage is commensurate with qualifications and experience.

Pay

$44,401 to $62,176 annually, plus fringe benefits.

Schedule

Full-time (40 hours per week).