Career Coach

About the role

This position manages the full spectrum of career development and employability skills for diverse student and alumni populations in collaboration with faculty, staff, and employers to best support the Wake Tech community.

Responsibilities

• Leads one-on-one and group career counseling (in-person and virtually) that specifically targets, anticipates, and supports students' career ideas and trajectory
• Establishes and maintains effective and cooperative working relationships with the college community to include prospective and enrolled students, and alumni
• Collaborates with the team to plan and manage department sponsored events to include workshops, presentations, and staff/faculty professional development training
• Manages relationships with faculty, staff, and other key stakeholders to collaboratively develop and implement programming that complements and supplements faculty instruction and students' learning
• Delivers and executes workshops within courses and as stand-alone events through variety of modes including in-person and online
• Utilizes specific assessment instruments and labor market data to assess and support individual alignment with programs of study and career opportunities
• Promotes, engages and creates a diverse, equitable, and inclusive community with students, faculty, staff, and community including advocacy of targeted outreach and inclusive programming
• Manages operation of satellite Career Services offices, as assigned
• Tracks and documents services provided, collaborations, and ongoing projects to identify trends, best practices, and continuously improve offerings and align with college mission
• Continually assesses student, faculty, and staff needs connecting with appropriate resources (internal and external) to aid in successful career development
• Represents the department and its programs internally and externally to include faculty, department, and division meetings and events
• Maintains the protection of student records in accordance with FERPA regulations

Knowledge, Skills, and Abilities

• Knowledge of career development or counseling theory as it relates to working with a diverse population
• Ability to both train and present professionally to large and small audiences
• Strong technical proficiency with Microsoft Office applications, as well as web-based presentation and design platforms, and social media
• Ability to create materials and content for in-person and virtual workshops
• Ability to operate in a fast-paced work environment with strong organizational and prioritization skills to handle multiple tasks and projects
• Flexibility, reliability, and communication skills to work independently and in remote teams
• Ability to travel to other campus locations, and work evening and weekend events, as necessary

Qualifications

• Bachelor's degree
• One year experience in student, client, or employee support. Support includes coaching, training & development, counseling, teaching, or recruitment
• Three years of post-graduate work experience
• Or an equivalent education and experience
• Valid driver's license with approval required by the College's Liability Insurance Carrier

Preferences

• Education and/or experience within assigned Career Field (if applicable)
• 2+ years of occupational or career counseling/coaching experience
• Experience in a community college or workforce development setting
• Master's Degree in Counseling, Adult Education, Training & Development, Human Resources Development or related field