Career Coach

About the role

The Seattle Housing Authority (SHA) is seeking a Career Coach to recruit, assess, coach, and strategize with residents to prepare them for education and employment.

Responsibilities

• Demonstrate cultural competency and sensitivity to the needs of adults with multiple challenges
• Communicate the purpose and benefits of the adult employment program and support participants in their education and employment paths
• Conduct outreach and recruit new program participants to maintain an assigned number of families that make up the caseload
• Conduct initial intake and assessment of housing participants’ needs
• Work with participants to prepare an individual development plan with established educational and employment goals, achievement objectives, and service needs
• Facilitate the development of strategies to meet established educational and employment goals
• Provide referrals for needs, such as health care, childcare, chemical dependency, mental health, legal issues, etc.
• Follow up with referred providers. Evaluate success of partner and referral agency programs
• Provide one-on-one career and job coaching, job referral, and job placement services
• Maintain case records to track, measure, and report participant outcomes and successes
• Follow funders’ and/or SHA specific requirements and policies as dictated in external grants or internal resources dedicated to specific types of economic opportunities programs

Requirements

• Bachelor’s degree in social work, human services, business, or a related field
• May substitute an additional four years of relevant experience
• Two years of experience in vocational and/or educational counseling, social work, human services, or case management

Qualifications

The Ideal Candidate Will Have:

• Cultural competency and sensitivity to the needs of adults with multiple challenges
• Effective communication skills to explain the purpose and benefits of the adult employment program
• Outreach and recruitment skills to engage new program participants
• Assessment and planning skills to develop individual development plans
• Referral and follow-up skills to connect participants with necessary resources
• One-on-one coaching and job placement skills to help participants achieve their goals
• Record-keeping and reporting skills to track participant outcomes and successes
• Knowledge of relevant policies and requirements for the program

Skills

• Cultural competency
• Social work or human services experience
• Vocational and/or educational counseling experience
• Outreach and recruitment skills
• Assessment and planning skills
• Referral and follow-up skills
• One-on-one coaching and job placement skills
• Record-keeping and reporting skills
• Policy knowledge

Benefits

Seattle Housing Authority (SHA) offers an excellent benefits package including:

• Medical, dental, and vision insurance through PERS
• Generous paid leave and holidays
• Opportunities for part-time remote work
• Professional development opportunities

Pay

Competitive salary

Schedule

Reasonable hours

How to Apply

To apply, complete the online NeoGov application by clicking the Apply button in the upper right-hand corner of this posting. Application Tips: Update the Work Experience and Education sections with your most current information. Note: SHA does not accept external attachments, such as resumes or cover letters. Complete the Agency-Wide questions. Even if you have applied to SHA before, please review and update your responses. Respond to any Supplemental Questions, if applicable.