Career Coach

About the role

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Since 1857, MFS has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

Essential Job Functions

• Perform situational assessments and vocational exploration activities.
• Assess and address barriers to employment.
• Provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Cookordination and communication with referral sources, community-based organizations, and other workforce providers.
• Maintain employment retention, secure employment verifications, and enter proof of employment into required database.
• Works within program, grant and agency requirements to meet deadlines.
• Utilizes a team approach and works with other workforce staff to plan, implement, and reach programs deliverables and goals.
• Travel to job seekers homes, worksites, community meetings, etc.
• Maintain job seekers physical and electronic files in funder required database.
• Facilitate Job Readiness Training and other group activities.
• Aid Job Seekers with creating and editing resumes and cover letters.
• Contact job seekers on a weekly basis after enrollments and gradually decrease contact after employment placement.
• Conduct mock interviews.
• Aid in establishing employment goals.

Knowledge, Skills and Abilities

• Works effectively with diverse staff and service populations.
• Responsible for providing exceptional customer service.
• Must have exceptional organizational skills.
• May be required to work one Saturday and at least one late night a month.
• Written and verbal communication skills.
• Knowledgeable in Microsoft Office but willing to learn (shows level of growth in specified period).

Qualifications

• High School Diploma or equivalent education and six (6) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, required.
• OR Bachelor’s Degree in Human Resources Management, Business, Communications, or a related field and three (3) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred.
• Demonstrated experience coaching and goal setting, required.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment, required.

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.
• Transportation/Travel Requirements: Driving for work required with a personally owned vehicle. Travel between sites required.

Benefits

Metropolitan Family Services offers a comprehensive benefits package including medical coverage, dental coverage, vision coverage, HSA accounts, free Teladoc services, and a 401K plan with a 4% employer match, vested at 100% on day one of eligibility. For more details, click here!