Career Coach and Outreach Coordinator (Employment & Training Analyst, Senior)

Career Coaching and Participant Support

Develop individualized employment and career plans based on participant goals, skills, and barriers.
Provide one-on-one coaching related to career exploration, goal setting, work readiness, and job retention.
Assist participants with resume development, interview preparation, job search strategies, and workplace expectations.
Monitor participant progress throughout training, employment, and follow-up periods.
Connect participants to supportive services that reduce barriers to participation, including transportation, childcare referrals, work-related tools, and other approved supports.
Maintain regular communication with participants to encourage engagement and successful completion.

Career Services and Case Management at South DeKalb Day Center

Facilitate job readiness workshops and individual instruction on resume development, interviewing, job search strategies, workplace expectations, professional communication, digital job search skills, and job retention.
Provide direct assistance with online job applications, resume uploads, email access, employment-related forms, and navigation of job search platforms.
Coordinate warm referrals to WIOA services, education and training programs, employers, job placement resources, housing and shelter providers, benefits assistance, transportation resources, and other community-based supports, as appropriate.
Maintain regular contact with participants and Day Center partners to encourage participation, track progress, reduce disengagement, and support successful connection to employment, training, and supportive services.
Document services, referrals, workshop participation, case notes, participant progress, and employment outcomes in accordance with WorkSource DeKalb and County requirements.

Outreach and Community Engagement

Build relationships with referral partners including community-based organizations, educational institutions, and social service providers.
Coordinate information sessions, workshops, and outreach presentations that explain available workforce opportunities.
Support public awareness campaigns that promote workforce services to underserved populations.

Collaboration and Reporting

Collaborate with job developers, business services staff, and program leadership to align participant preparation with employment opportunities.
Prepare outreach reports, recruitment summaries, and participant engagement updates.
Participate in team meetings and program planning efforts.