Career Advisor (WIOA and RESEA) (800017)

About the role

Manages a caseload of WIOA and RESEA participants and provides counseling and mentoring. Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts.

Responsibilities

• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Maintains information about area resources and employers
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
• Provides information to participants on available training and/or jobs that will lead to advancement
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
• Performs additional duties as assigned

Qualifications

• Associate degree from an accredited university or college preferred or equivalent work experience required
• WIOA and/or RESEA experience preferred
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain a high level of confidentiality
• Must be detail oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Valid Driver's license in good standing and automobile insurance required for driving positions