Career Advisor I

Job Summary

Provides comprehensive career assessments to determine occupational interests and aptitude for professional level customers and individuals with substantial barriers to employment. Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals.

Responsibilities

• Influences and empowers job seekers and program participants to find employment.
• Recommends helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in.
• Conducts intake process and completes program eligibility for grant funded programs.
• Guides job seekers through the career development & exploration process.
• Determines occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services.
• Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals.
• Educates participants on job search skills and industry trends to get them prepared for employment.
• Uses electronic and other resources to help customers make career and job search decisions.
• Develops constructive and cooperative working relationships with internal team members, the public and external partners.
• Partners with business solutions unit within career centers to help identify employment opportunities for participants.
• Proactively screens and refers participants to job opportunities they are qualified for with focus on training-related development.
• Proactively seeks ways to improve workforce services to meet labor market needs.
• Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals.
• Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner.
• Ensures that case files meet/exceed all local, state, and federal quality assurance requirements.

Qualifications

Requires a Bachelor's degree in Human Services, Social Work, Counseling, Career Development, or a related field. Experience in career counseling, job placement, and workforce development is preferred. Proficiency in Microsoft Office Suite and familiarity with career assessment tools is required. Excellent communication and interpersonal skills are essential.