Career Advisor - Choices/SNAP

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.

About the role

As a Choices/SNAP Career Advisor, you will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.

Responsibilities

• Provide Choices/SNAP case management services to eligible participants
• Complete intake and eligibility determination for the given workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

Requirements

• Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
• Strong communication skills and knowledge about community resources
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Computer literate with MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written
• Valid Driver’s License

Skills

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Pay

$45,000 - $55,000 based on experience

Schedule

Full-Time, Non-Exempt Employee

15% travel within the region

Benefits

Employment is contingent upon successful completion of a background check (including criminal, prior employment, and education verification).

Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes, including but not limited to:

• Identifying information (e.g., full name, gender, date of birth, signature)
• Demographic data (e.g., race, ethnic origin, marital status, disability, veteran or military status)
• Contact information (e.g., home address, telephone numbers, email addresses, emergency contact information)
• Dependent’s or other individual’s information (e.g., full name, address, date of birth, SSN)
• National identifiers (e.g., SSN, passport and visa information, immigration status)
• Educational and professional background (e.g., work history, qualifications, references, interview notes)
• Employment details (e.g., job title, position, hire dates, compensation, performance records)
• Financial information (e.g., banking details, tax information, payroll information)
• Health and safety information (e.g., health conditions, job restrictions, workplace injury records)
• Information Systems (IS) data (e.g., search/browsing history, login information, IP addresses)
• Biometric information (e.g., facial recognition, fingerprints, iris/retina scans)
• Geolocation data (e.g., time and physical location related to device or office access)

This information is used for compliance, recruitment, background checks, employment relationship management, benefits administration, workplace safety, audits, policy enforcement, legal defense, and other business-related purposes.

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine, and the British Broadcasting Network as an innovative, government-funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team balances for-profit innovation with community enrichment. The organization continues to close the nation’s opportunity divide through government-funded workforce sites and by building staff capacity for workforce funding sources and industry providers.