Career Advisor - Choices/SNAP
About the role
Career Team is looking to hire a Choices/SNAP Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.
Responsibilities
- Provide Choices/SNAP case management services to eligible participants
- Complete intake and eligibility determination for the given workforce program
- Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
- Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system
- Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
- Counsel clients on available job opportunities, training programs, and other services
- Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
- Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
- Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
- Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
- Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
- Meet and/or exceed program benchmarks
- Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
- Complete all required reports
- Approach each day and task with a “ZAG” mindset
- Other duties and projects as needed
Requirements
- Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Able to work with and relate to participants and be culturally sensitive
- Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to serve as a role model to customers and motivate them towards achieving goals
- Ability to meet and/or exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written
- A Valid Driver’s License
Additional Skills
- Bilingual or Multilingual
- Strong multitasking abilities and proactive approach to tasks
- Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Pay
$45,000 - $55,000 based on experience
Schedule
Full-Time, Non-Exempt Employee
15% travel within the region
Job Site: Onsite
About Career Team
Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers.