Career Advisor

About the Role

As a Career Advisor with Fedcap Families at our Skowhegan site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self-sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter. If you are mission driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a great opportunity.

Responsibilities

• Manage a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Build trusting relationships with participants and provide individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identify needed support services (childcare, transportation, job training, and educational services, etc.) and make referrals to both internal and external services, coordinating effectively with other team members.
• Develop quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Provide outstanding service to all program participants throughout their journey and act with a non-judgmental approach, demonstrating high levels of unconditional positive regard.
• Complete administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

Requirements

• Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience.
• Minimum of one year of experience in career services, case management, workforce development, or social services OR in a related field such as education, healthcare administration, retail or hospitality management, or human resources.
• High level of cultural sensitivity, knowledge of trauma-informed approaches, and understanding of equality in workforce development and employment services.
• Strong organizational and time management skills, including ability to prioritize urgent or sensitive needs and balance multiple priorities in a fast-paced environment.
• Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Teams) and other technology systems to manage caseload and performance needs.
• Valid US Driver’s license.

Benefits

• Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.

Pay

Minimum starting salary $46,000+, depending on experience.

Schedule

Monday–Friday, 8:00 AM–4:30 PM. No nights. No weekends.

About Us

Our mission at Fedcap Families is to help Maine families achieve long-term economic well-being through access to employment, training and education, and community resources. Our program was designed to meet the existing and emerging needs of the people of Maine – both long-term Maine residents as well as New Mainers building a future in our beautiful state. Our services include case management, work readiness, vocational and employer-based training, job placement, and post placement support. We provide services statewide through 16 locations throughout Maine employing 185 talented, caring team members who are passionate about our work and committed to ensuring that every person served experiences the dignity that comes from being self-sufficient.

Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work. Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer-based training, job placement, and post-placement supports. Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being.