Career Advisor

About Career Team

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. Founded in 1996, Career Team, LLC is a private workforce development organization with an outstanding record of accelerating the human condition, resulting in numerous honors including recognition by Inc. Magazine, the US Chamber of Commerce, and features on 60 Minutes, CNN, and Money Magazine. As a socially conscious organization, we balance for-profit innovation with community enrichment, continuing to close the nation’s opportunity divide through government-funded workforce sites and staff capacity building.

About the Role

The Career Advisor will perform professional work providing career counseling, intensive case management, and follow-up services under the supervision of the Project Director. This position is 100% onsite and plays an integral role in Career TEAM’s mission of accelerating the human condition.

Responsibilities

• Provide information and case management services to the community.
• Complete intake and eligibility determination for the workforce program.
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods.
• Serve as a liaison between workforce development programs and community partners.
• Enter data into and process clients through participant information systems and other required databases.
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure case files contain originals and/or copies of eligibility documentation.
• Maintain accurate individual case files for each registered customer, ensuring compliance requirements are met.
• Develop a comprehensive Individual Employment Plan (IEP) for all customers.
• Provide referral and tracking of eligible customers into contracted programs in accordance with established contracts.
• Meet and/or exceed program benchmarks.
• Participate in all staff-related events, including training, staff meetings, and individual supervision.
• Complete all required reports.

Requirements

• Bachelor’s degree or higher or an equivalent combination of education and experience.
• 5+ years of experience in operations.
• Bilingual or multilingual preferred.
• Strong communication skills and knowledge about community resources.
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
• Computer literate with MS Word and Excel skills at minimum; ability to learn specialized databases and software systems.
• Ability to work in a variety of settings with a culturally diverse customer base and demonstrate cultural sensitivity.
• Ability to serve as a role model to customers and motivate them towards achieving goals.
• Excellent interpersonal, time management, customer service, organizational, and communication skills (both oral and written).
• Knowledgeable about the WIOA program and other workforce program requirements.
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining confidentiality.
• Exceptional time management skills to meet deadlines and work under pressure.
• Valid Driver’s License.

Benefits

• 401k with a generous employer match.
• Medical, dental, and vision insurance with an employee-sponsored HSA on qualifying plans.
• Disability insurance.
• Employer-sponsored life insurance policy.
• Supplemental insurance options.

Pay

$49,000-$52,000/yr

Schedule

• Full-time, non-exempt position.
• 100% onsite at the listed location.
• Position may require local travel up to 25% of the time.