Care Transitions Care Manager (Mid State/Southern)

About the Role

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina, managing services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental (IDD) disabilities. The Care Transitions Care Manager provides comprehensive care coordination to support individuals transitioning between care settings and maintaining stability over time. The role assesses needs, develops care plans, and coordinates services across providers and community resources to promote continuity of care and long-term outcomes.

Responsibilities

• Manage ongoing care for assigned individuals to support continuity and stability across services and settings
• Coordinate services across providers and community resources to support long-term care management in a facility setting
• Provide education on services and resources within the community
• Link individuals to community resources and services for community-based integration
• Engage individuals and families to support sustained participation in services and care plans

Requirements

Must meet QP status through one of the following:

• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate of a college or university with a Master's degree in a human service field with one year of full-time, pre- or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre- or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a human service field with two years of full-time, pre- or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor's degree in a field other than human services with four years of full-time, pre- or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling

If serving members with Long Term Services and Support (LTSS) needs, the care manager must meet the minimum QP requirements defined above and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.

The following immunizations are required for this position: Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity. Tdap - must show proof of one dose. Employees must provide proof of all immunizations prior to their start date or agree to provide proof of all immunizations within 4 months of start date.

• Must have a valid driver's license
• Must reside within Trillium's Mid State Region or Southern Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, Richmond, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, or Scotland
• Must be able to travel within catchment as required

Preferred

License and/or certification may be accepted as noted above.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Pay

$56,270 - $68,428

Schedule

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions.

Deadline for Application

Monday September 21, 2026, at 11:59PM

This response is AI-generated, for reference only.