Care Team Supervisor

Care Team Supervisor, Personal Care ServicesFull-Time | On-Site | Monday-Friday, 8:30AM - 5:00PMSalary Range $22-25Tinley Park, IL Location At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.Why Join the Elara Caring Mission? At Elara Caring, we believe in supporting those who care for others. When you join our team, you become part of a compassionate, purpose-driven organization committed to making a real difference.What We Offer:A collaborative and supportive work environmentA meaningful opportunity to positively impact lives every dayCompetitive compensation packagesTuition reimbursement for full-time employeesFree continuing education opportunities for all team membersClear paths for career growth and advancementComprehensive medical, dental, and vision insurance401(K) with employer matchGenerous paid time off, including holidays and family/pet bereavementPet insurance for your furry family membersAs the Care Team Supervisor, you’ll contribute to our success in the following ways:Coordinate and schedule personal care services, including coverage for planned and unplanned absencesMaintain accurate client service records, plans of care, caregiver schedules, and required documentationReview and manage service authorizations and contract-specific requirementsMonitor reports to ensure accuracy in billing, payroll, utilization, and service deliverySupport branch growth initiatives and operational planning effortsEnsure ongoing compliance with all licensures, payer, contract, and regulatory standardsProvide guidance, coaching, and support to caregivers to promote performance and engagementEnsure caregiver compliance with required trainings, certifications, health assessments, and in-servicesConduct caregiver orientations as requiredCollaborate with payroll and timekeeping teamsMonitor daily service delivery to ensure adequate caregiver availability and coverageMonitor systems to confirm authorizations align with scheduled services and Review utilization reportsCommunicate professionally and effectively with caregivers, clients, case managers, and leadershipRepresent Elara Caring in a professional and positive manner within the communityPerform additional duties and projects as assigned to support team and organizational success What is Required? High School Diploma or GED requiredAssociate or bachelor’s degree preferredExperience working with elderly or disabled populations preferredFive (5) years of experience in a fast-paced office or healthcare environment preferredWorking knowledge of Medicare/Medicaid and home care operations preferredStrong computer proficiency and documentation skillsExcellent organizational and multitasking abilitiesProfessional verbal and written communication skillsStrong leadership, coaching, and motivational skillsAbility to thrive in a fast-paced, high-volume environmentBilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on locationReliable transportation and ability to travel locally and occasionally to support audits or operational needs You will report to Care Team Manager, Lead, Branch Director, or Regional Branch Director.#ElaraGA