Care Team Supervisor
Job Description
Care Team Supervisor, Personal Care Services
Full-Time | On-Site | Monday-Friday, 8a - 5:00PM
Salary Range: $22
Why Join the Elara Caring Mission?
A collaborative and supportive work environment
A meaningful opportunity to positively impact lives every day
Competitive compensation packages
Tuition reimbursement for full-time employees
Free continuing education opportunities for all team members
Clear paths for career growth and advancement
Comprehensive medical, dental, and vision insurance
401(K) with employer match
Generous paid time off, including holidays and family/pet bereavement
Pet insurance for your furry family members
What We Offer
- A competitive salary and benefits package
- Tuition reimbursement for full-time employees
- Free continuing education opportunities for all team members
- Clear paths for career growth and advancement
- Comprehensive medical, dental, and vision insurance
- 401(K) with employer match
- Generous paid time off, including holidays and family/pet bereavement
- Pet insurance for your furry family members
Responsibilities
- Coordinate and schedule personal care services, including coverage for planned and unplanned absences
- Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
- Review and manage service authorizations and contract-specific requirements
- Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
- Support branch growth initiatives and operational planning efforts
- Ensure ongoing compliance with all licensures, payer, contract, and regulatory standards
- Provide guidance, coaching, and support to caregivers to promote performance and engagement
- Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
- Conduct caregiver orientations as required
- Collaborate with payroll and timekeeping teams
- Monitor daily service delivery to ensure adequate caregiver availability and coverage
- Monitor systems to confirm authorizations align with scheduled services
- Communicate professionally and effectively with caregivers, clients, case managers, and leadership
- Represent Elara Caring in a professional and positive manner within the community
- Perform additional duties and projects as assigned to support team and organizational success
Requirements
- High School Diploma or GED required
- Associate or bachelor’s degree preferred
- Experience working with elderly or disabled populations preferred
- Five (5) years of experience in a fast-paced office or healthcare environment preferred
- Working knowledge of Medicare/Medicaid and home care operations preferred
- Strong computer proficiency and documentation skills
- Excellent organizational and multitasking abilities
- Professional verbal and written communication skills
- Strong leadership, coaching, and motivational skills
- Ability to thrive in a fast-paced, high-volume environment
- Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
- Reliable transportation and ability to travel locally and occasionally to support audits or operational needs
Qualifications
- High School Diploma or GED
- Associate or bachelor’s degree
- Experience working with elderly or disabled populations
- Five (5) years of experience in a fast-paced office or healthcare environment
- Working knowledge of Medicare/Medicaid and home care operations
- Strong computer proficiency and documentation skills
- Excellent organizational and multitasking abilities
- Professional verbal and written communication skills
- Strong leadership, coaching, and motivational skills
- Ability to thrive in a fast-paced, high-volume environment
- Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese)
- Reliable transportation and ability to travel locally and occasionally to support audits or operational needs
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(K) with employer match
- Generous paid time off, including holidays and family/pet bereavement
- Pet insurance for your furry family members
Pay & Benefit Information
Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify
Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.