Care Team Assistant - Bilingual Spanish
Legacy Community Health · Houston, TX · 4 wk ago
On-siteEducationFull-time
Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
Schedule
8:30AM-5PM
Responsibilities
- Patient Communication: Work with onsite nursing or use protocol-based triage parameters to address patient calls forwarded by the call center and/or front desk
- Route clinical inquiries requiring provider review to the responsible provider as a phone note document in the electronic health record system (EHRS)
- Return patient calls as directed by the provider
- Place phone calls or create template-based letters, as directed by the provider, regarding results such as lab results, and deliver them to patients in a timely manner
- At the provider’s direction, contact medically vulnerable patients after an office visit for an acute medical problem or patients designated as chronically ill