Care Specialist- Cohen Residence

About the role

The Richard M. Cohen Residence is a Transitional Residential Care Facility (TRCF) located in the Mission Dolores neighborhood of San Francisco. The program provides housing and supportive services to 10 individuals living with HIV/AIDS, many of whom were formerly homeless. Services offered include health education, case management, housing navigation, community activities, and food/meal support. The program promotes self-sufficiency and client empowerment and works with each person to identify individualized goals for achieving long-term housing.

Responsibilities

• Conduct a comprehensive assessment for all residents of the program as well as an annual reassessment.
• Work with residents to develop an individualized service plan that aims to improve health and obtain long-term permanent housing, to be shared with the entire program team.
• Update service plans on a quarterly basis.
• Document and enter all data into client charts.
• Provide appointment reminders, health education, and treatment adherence support to residents as needed, and in collaboration with other program staff.
• Conduct an ongoing assessment of residents' needs, delivering education, case management, advocacy, or referrals to community partners as appropriate.
• Identify and coordinate additional services needed, including IHSS, financial management, or meal preparation.
• Collaborate with program team to provide housing navigation assistance to residents, which will include identifying appropriate long-term housing opportunities, completing necessary applications, obtaining documentation needed, and supporting the moving process.
• Lead education and training sessions on psychosocial issues with staff and/or residents.
• Collaborate and plan community activities for residents in collaboration with the Program Director and program team.
• Participate in staff training, staff meetings, and staff development activities as requested.
• Perform other duties as assigned.

Requirements

• 3+ years of experience in social work, counseling, or a similar field.
• Bachelor degree or higher in relevant field preferred.
• Demonstrated knowledge/experience working with individuals living with HIV/AIDS, people with mental illness, people experiencing homelessness, and people who engage in substance use.
• Ability to hold boundaries and set limits with challenging behaviors.
• Bilingual (written and oral) in Spanish preferred but not required.
• Experience with crisis intervention, conflict resolution, and de-escalation.
• Experience assisting clients with navigating public benefits or housing assistance preferred.
• Strong written and oral communication skills.
• Able to work both independently and as a member of a multi-disciplinary team.
• Proficiency with basic computer programs including Microsoft Word, Outlook, and Excel.
• An understanding of intersectionality and the needs of communities impacted by homelessness in San Francisco.
• A strong commitment to housing justice, as well as inclusive and multi-cultural programming.

Benefits

• Medical
• Dental
• Vision
• Long-term disability
• Life insurance
• Flexible spending account
• Commuter benefits
• Paid holiday
• Paid sick leave
• Generous vacation with Summer Recess and Winter Recess
• 401(K) with employer matching

Pay

$29.81 per hour, Full-Time, non-exempt position.

Schedule

Full-time, non-exempt position starting on July 1, 2026.

Contact Information

To apply: Please send resume and cover letter through: https://www.missionaction.org/about/careers/#open-positions