Care Partnerships Associate - Remote

About the role

The Care Partnerships Associate plays a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset.

Responsibilities

• Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement
• Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities
• Identify patterns in referral behavior and recommend tactics to improve performance
• Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention
• Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution
• Create monthly reports, dashboards, and presentations that track performance and growth metrics
• Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned
• Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights
• Avoid constantly seeking direction: initiate, follow up, and follow through
• Be looking for ways to add value and streamline the partner experience
• Actively participate in internal meetings and training, sharing ideas and best practices

Requirements

• 2–5 years of professional experience; business development, outreach, or sales experience highly preferred
• Strong communication and relationship-building skills - comfortable on the phone, in person, and via email
• High level of ownership - initiate, follow up, and follow through
• Problem-solving mindset - troubleshoot partner issues with creativity and urgency
• Comfortable with data - know how to look at performance metrics and translate them into actions
• Organizational skills with the ability to juggle multiple priorities in a fast-paced environment
• Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)
• Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)